Andromeda wins another two awards for IT support

Teesside IT company Andromeda Solutions are continuing to build on their incredible reputation for excellence by being honoured with two new awards. The IT services company has been recognised by the prestigious Northern Enterprise Awards, which seeks to champion the very best of businesses in the North-East region.

Two new awards

The 2021 Northern Enterprise Awards has seen Andromeda win in an impressive duo of categories, scooping the top prizes for ‘IT Company Of The Year 2021- North East’, and ‘Customer Service Excellence Award 2021’. Presented by SME News, the Northern Enterprise Awards are now in their third year, they focus on rewarding local companies who show innovation and excellence in the way that they run their business.

The Northern Enterprise Awards recognise businesses from a wide range of industries and sectors, all in the aim of showcasing that the region has plenty of exemplary companies based there. A hub for media, arts and technology enterprises, these awards give the top companies in the area the opportunity to be named the very best in their specific category.

A strong reputation for IT support in Middlesbrough

Of course, those who have already experienced the IT solutions provided by Andromeda will not be surprised to see this business named as a double category winner. The Teesside IT services company has already been honoured with a number of prestigious awards, thanks to its commitment to delivering a first class transparent, flexible service with no middlemen involved. Customers are directly put through to speak to a senior engineer straight away, ensuring that there is no delay in finding the right solution to any IT issue.

Previous awards, such as ‘IT Service Of The Year – North Yorkshire’, from Prestige Awards in 2021, and Three Best Rated’s ‘Best IT Services Middlesbrough’ in both 2020 and 2021 (alongside the gaining of a highly coveted five-star rating from the organisation) further demonstrate that for those looking for IT support in Middlesbrough, there is a clear and easy choice.

The best IT services in Teesside

With solutions tailored to both businesses and home computer users, Andromeda makes the perfect choice for anyone needing anything from PC repairs and diagnostics, through to ongoing projects and complete service management. With the commendations by the Northern Enterprise Awards, proving yet again that Andromeda is the best in the region, its reputation for excellence is continuing to grow.

Get in touch today and discover the Andromeda difference for yourself. And better yet, if you’re an SME, you can enjoy the benefits of our award-winning service risk-free when you sign up for our 30-day free trial, subject to terms and conditions.

Want the best IT Support? Try us free for 30 days

Are you a small or medium-sized business that wants the best IT support? Well, you are in luck, as our team of specialists in Teesside are on hand to help. You can reap the benefits of our award-winning service when you sign up for our 30-day free trial.

Tackling your IT concerns

Whether your firm needs to upgrade their systems or if you are after troubleshooting advice, we are vastly experienced, and our dedicated team are well equipped to facilitate your needs.

We provide a comprehensive range of services, covering core features of business technology:

As we prioritise SME businesses, we boast extensive knowledge, and we use that to apply the finest IT practices to your company. We know how important it is to run an effective business, and so you can be assured that you will only be dealt with by experts when you use us.

Whether we are working remotely or on-site, we provide a bespoke service that is tailored to meet your exact preferences. We also abide closely by the ITIL (the Information Technology Infrastructure Library) best practices protocols, so you know your business will be in excellent shape with us.

We are excellent at communicating with our clients, and we always respond in a timely, and efficient matter to queries or concerns. And that also includes being transparent about every aspect of our services. You will be provided with clear quotes, which includes an unlimited amount of callouts, and we will make sure the messages we deliver are devoid of any confusing business jargon.

Superb reviews

Our reviews speak for themselves. The testimonials from customers are proof you can’t turn down this unmissable offer. Words, such as “outstanding”, “honest”, and “efficient”, have been used to describe our IT support on Google.

If that wasn’t enough, we have recently been named ‘IT Support Service of the Year’ by Prestige Awards, and we have also been recognised by Three Best Rated as the best IT support company in Middlesbrough for both 2020 and 2021.

The perfect choice for SMEs

We have given you a flavour of what we can offer. Andromeda Solutions is the perfect fit for SMEs, and our glowing testimonials should be enough to persuade you to sign up for our 30-day free trial. The trial is open to SME’s only and is subject to terms and conditions.

So, what are you waiting for? Get in touch today and discover how Andromeda can support your business.

Andromeda Solutions wins best IT support service of the year

The awards just keep on flooding in for Middlesbrough IT support company Andromeda Solutions. Their latest accolade sees the company named as ‘IT Support Service Of The Year- North Yorkshire’ by Prestige Awards.

Recognition for excellent IT services

This new award is yet another indication that Andromeda Solutions delivers an excellent service time and time again. The Corporate Livewire North Yorkshire Prestige Awards, which have bestowed this latest honour on the firm, aims to shine a spotlight on the small and medium-sized businesses who have shown to be superior in their industry over the past year. With all the shortlisted companies requested to back up nominations with evidence of their excellent work (including evidence of great feedback from their customers, and details of previous accreditations and awards), as well as shining a light on the most impressive parts of their organisation.

It was then the task of the judges to choose their winner, basing their decision on factors such as service excellence, quality of the service provided, innovative practices, value, ethical or sustainable methods of working, as well as consistency in performance. And as the winner in the North Yorkshire division, Andromeda Solutions has clearly demonstrated that it excels in all of these areas.

A history of success

Andromeda Solutions has previously been awarded a host of other coveted business awards. The firm won Three Best Rated’s ‘Best IT Services Middlesbrough’ prize in both 2020 and 2021, as well as being granted its exclusive five-star rating, making it through a highly competitive and demanding set of judging criteria in the process. Andromeda has repeatedly proven that it provides great value IT services with the highest standards of customer experience.

The best choice for IT Support

It’s clear then that anyone who wants to enjoy the benefits of award-winning IT support in the North Yorkshire region should look no further than Andromeda Solutions. Delivering a comprehensive range of IT services and support to both home and business customers across the North East, Andromeda Solutions has the experience and expertise needed to handle any problem or project. And right now, a risk-free 30-day free trial means that there has never been a better time to discover the Andromeda experience for yourself. The offer is open to SMEs only and is subject to terms and conditions. So, what are you waiting for? Get in touch with Andromeda Solutions today.

Upgrade to Windows 11 with Andromeda Solutions

In a bid to power creativity and productivity, Windows 11 is very close to being launched. With an anticipated release date of 5th October 2021, it is expected that Windows 11 will transform the workspace. At Andromeda Solutions, we will make sure you aren’t left behind. Our team will be on hand to guide you through every step of the journey.

Unlocking the potential of Windows 11

Microsoft Windows 11 will play an increasingly important role in our lives. It has been designed for hybrid work and will support businesses as we enter this new era of work. With a modern and fresh look, Windows 11 is highly intuitive and user-centric, and it will bring a sense of calm to the workplace. Aimed at streamlining your PC, the new features with help you be more productive, whether you’re working from home or in the office.

Discovering Windows 11 and its benefits

Among the key features included are Snap Layouts and Snap Groups, which provide a conducive way to multitask and optimise your screen’s real-estate. When you’re working on multiple windows, you will be able to arrange them into different layouts on the screen taking multitasking to a whole new level. The docking and multi-monitor experience has also been improved for Windows 11 making the process of removing and attaching additional monitors much smoother.

Widgets are more personalised, and you can add them to the interface allowing you to access the most important information to you much quicker. Microsoft teams has had an upgrade and is now fully integrated into the taskbar enabling you to easily connect and communicate with your colleagues. You will also be able to download and run Android apps from your Windows PC.

The rollout of Windows 11 will be a measured and phased approach, and the new developer tools will create a more seamless and stress-free experience.

Get in touch with Andromeda Solutions

At Andromeda Solutions, we want to help make your transition to Windows 11 as smooth as possible. Our IT specialists can carry out any necessary server upgrades using the latest migration tools. We will also make sure your license applications are filled in correctly, so you are up and running in no time.

We are here to improve your experience, and if the recent media coverage of Windows 11 is anything to go by, you won’t want to miss out!

So, what are you waiting for? Windows 11 is right around the corner, and we want you to be at the forefront of the technical revolution. Contact us today and discover how we can help your business upgrade to Windows 11.

Andromeda Solutions take on two new employees

We are delighted to announce that we have taken on two new employees to facilitate the growth of our Andromeda Solutions team. Laura Scoins has joined us as a Business Administrator, and Thalia Dorman has taken on a Customer Service role.

At Andromeda Solutions, we are always looking for new ways to innovate, and we believe people are integral to our vision. We have big plans for Laura and Thalia, and we are confident they will make a difference to our company.

Why have we hired more staff members?

We have identified the need to recruit more staff to meet our constantly growing business demands. We are always working with SMEs, and we cover a core range of areas, which includes but is not limited to IT support, servers, and networks and connectivity.

However, to continue to thrive, and fulfil our mission, we thought now was the right time to take on new staff. We decided to hire Laura for the role of Business Administrator as she is highly organised, and she is finely attuned to oversee the day-to-day tasks our company requires. Laura’s passion shone through, and we believe she will be an indispensable member of the team.

We also value customer service very highly, and we need team members who are skilled and receptive at handling the needs and concerns of our clients. Our customer service is unrivalled, and we have five-star ratings on Google, Facebook, and Yell.com. But we are never ones to rest on our laurels, and while we take pride in the recognition we receive, we will always endeavour to meet the high standards we set ourselves. Thalia understands this, and she has ideas to improve our customer service options further.

Supporting local jobs

In response to the rising unemployment levels in the north-east, we believe we have a social responsibility to create new jobs, and provide opportunities for personal growth within the company.

We want to empower people to be the best they can possibly be, and at Andromeda, we place a premium on giving new employees the tools to succeed.

We want to congratulate Laura and Thalia on their new positions, and we know they will be excellent additions to the Andromeda family. We would also like to take the opportunity to wish them good luck in their roles.

Discover award-winning IT support with a 30-day free trial

If you have a small to medium sized business, you will know all too well how essential it is to have a smooth-running IT infrastructure backing you up. And with the growing prevalence of cloud computing, VOIP and other new technologies taking a major role in running everyday operations, it’s vital to have the right IT support by your side.

Award-winning IT services

Here at Andromeda Solutions, our team of friendly IT specialists are here to help, whether you have a one-off project or are looking for an ongoing solution. We can create a bespoke package that meets your organisation’s unique needs, covering a comprehensive range of IT solutions. From servers and cyber security, through to networks and Office 365, our computer experts deliver the results you need, while following industry ITIL best practice protocols. Our service is always transparent, keeping you in the loop with clear explanations at every step. The price you’re quoted is always the price you’ll pay.

When you get in touch with Andromeda Solutions, you’ll be connected to an IT consultant straight away, so there’s no lengthy waits before we start to work on your project. We can work remotely or on-site, at a time that suits you, making our IT service one that truly prioritises our customers. It’s no wonder that we’ve been recognised by the prestigious Three Best Rated as the best IT services provider in Middlesbrough in 2021, and have a five-star rating on Google, Facebook and Yell.com.

Try our IT support for yourself – free for 30 days

Now SMEs looking for IT support in Teesside can discover the Andromeda Solutions experience free for 30 days, subject to terms and conditions. This risk-free offer is the perfect opportunity to see the difference that our unparalleled IT services can make to your IT infrastructure. We focus on tailoring the best corporate IT approaches to the specific needs of SMEs, and the glowing testimonials of our current clients show our proven track record in this area. Why not get in touch today and start discovering our range of services for yourself?

Looking For IT Support? Try Us Free For 30 Days

If you are a small to medium sized business looking for IT support in Teesside, then our team of specialists are here to help. And right now, you can enjoy the benefits of our award-winning service for free when you try us for 30 days risk free.

A wide range of IT services

Whatever your organisation needs from its IT support, our team of computer experts can deliver. We offer a comprehensive range of IT services, covering essential areas of business technology such as:

Our focus on SME businesses means that we are highly skilled at applying the finest corporate IT support practices to meet your goals of increasing efficiency and reducing downtime, all at a competitive price.

We tailor our IT services to each individual client’s requirements, so you can be assured that you will only pay for the support you need.  We pride ourselves on our transparency, with clear quotes that include an unlimited number of callouts. When we tackle a problem for you, this transparency also means that you’ll be kept informed every step of the way, without having to deal with confusing technical jargon.

Award winning IT support

Our five-star service has been recognised by the experts at Three Best Rated. Following a rigorous 50-point inspection, they named us the best IT support company in Middlesbrough. You can experience the Andromeda difference for yourself when you try us free for 30 days, this offer is open to new customers only and is subject to terms and conditions. At Andromeda, there are no intermediaries to deal with: instead, you will be put straight through to an IT consultant who will get to work on finding your SME the perfect IT solution.

The perfect choice for SMEs

This makes Andromeda Solutions the perfect match for SMEs in the Teesside area who want to ensure their IT infrastructure is fit for business. One look at our glowing client testimonials will show why our IT support is second to none, and our free 30-day trial allows you to experience our superb service for yourself, risk free. There’s never been a better time to get in touch and discover how Andromeda can provide the perfect IT support for your business.

Switch up your IT support and try Andromeda Solutions free for 30 days

Any small to medium business owner will be all too aware that having a reliable IT infrastructure is essential to success. And with the growing popularity of cloud-based computing services, combined with an increased need to engage with clients and customers online, it’s never been a more important time to prioritise an effective IT support service.

The ideal solution for your IT services

For SME businesses looking for comprehensive IT support in Teesside, Andromeda Solutions is the answer. Our computer experts are able to tailor our support package to your organisation’s unique needs, covering all aspects of your IT infrastructure, from servers, networks and security, to computer repairs, cloud services and VOIP telephone systems. Our services are available as either an ongoing or one-off solution, with on-demand packages available too.

Fast and friendly IT support

Whenever you get in touch about an issue, you will be put straight through to an experienced and knowledgeable IT specialist. You can be assured that we will start to resolve your problem quickly, either remotely or on-site, at times that suit you (we can even provide support on evenings and weekends). We pride ourselves on our great communication, too, so you can expect to be kept in the loop at all times, with clear explanations every step of the way. Andromeda Solutions follows ITIL (the Information Technology Infrastructure Library) best practice protocols, so you know that your business is in safe hands.

The perfect opportunity to try us for yourself

With the chance to discover the benefits of our service free for 30 days for new customers, there has never been a better time to get in touch. This offer is open to SMEs only and is entirely risk-free, subject to terms and conditions. The testimonials from our current customers should highlight just why this is an offer not to be missed, with our IT support described as “outstanding, honest and efficient”, with “superb service”. It’s little wonder we’ve been awarded 5 stars by Google, Facebook and Yell.com. If all that wasn’t enough, we were also named the best IT services provider in Middlesbrough 2021 by Three Best Rated.

 Why not get in touch today to find out how we can provide the best IT support and services for your organisation?

Second Apprentice Joins Andromeda Solutions

We are very pleased to announce that we have welcomed another apprentice to our growing team here at Andromeda Solutions. Jake Ding has joined us to complete an Infrastructure Support Engineer Apprenticeship and is the second apprentice to join our company. Jake joined our team on 21st June and is settling in well to his new role. We wish Jake the best of luck on his Apprenticeship journey with us.

Why did we choose to take on another IT apprentice?

After successfully hiring Ryan Headlam through Baltic Apprenticeships in April 2021, we decided that taking on another apprentice was the right decision for our business. Baltic have once again helped us find another suitable candidate to join our company, and we are extremely grateful for their support and expertise during this process.

The excellent Apprenticeship funding currently available has enabled us to further grow our business and provide another amazing opportunity for a local person seeking employment. Hiring another IT apprentice is not only a cost-effective way for us to expand and meet our business demands, but it is also a great way for us to train new employees and shape them to fit our business needs.

Apprenticeship Funding

The Government and the Tees Valley Combined Authority are still offering incentive payments to employers who take on new apprentices. The Government fund between 95% and 100% of all training costs, and the Tees Valley Combined Authority offer a Tees Valley Apprenticeship Support Grant to qualifying SME’s. Thanks to these Grant Schemes we are able to offer another Apprenticeship at our company, providing another opportunity for someone looking to start their career in the IT sector.

Why choose the 3CX phone system as part of your organisation’s IT portfolio

When you’re running a business, it’s crucial that you can be reached by clients, customers and other members of your team. While traditional telephone services may not be adequate for meeting the needs of a modern organisation, choosing a 3CX phone system can not only provide your enterprise with all the functionality it needs, but can also deliver at a very cost-effective price point. With IT support for the system also available, it makes a smart choice for any modern organisation.

Why choose the 3CX phone system for your business

The 3CX phone system makes an excellent choice for any organisation looking for a great value, scalable communications solution. The system allows businesses to improve customer experience and boost productivity while reducing costs and minimising management requirements. The system boasts an impressive suite of features such as video conferencing, live chat and business SMS, all included at no additional cost. The voice apps included in the system allow you and your team to work remotely without sacrificing productivity.

What is 3CX?

3CX is an award-winning VoIP software developer and is a global leader in business communications, offering its customers a complete platform for simple, flexible and affordable video, voice calls and live chat. It offers a range of solutions dedicated to optimising business, such as app-free web conferencing, apps for facilitating secure mobile and remote working and a designated business text messaging service. Furthermore, with advanced call centre features and reporting capabilities, your customers will be in good hands, too.

How does 3CX work?

3CX can be deployed anywhere by installing it on a Raspberry Pi or basing the system on a cloud-based server. It is easy to do, thanks to the set-up wizard and it is easy to manage, with a range of IT support tools and a hosted solution also available. The system works with both Linux and Windows, and offers auto configuration of phones and SIP trunks.

It’s clear, then, that 3CX provides an excellent solution for any organisation that wants to optimise its communications. With a host of valuable features available at an affordable price, even management of the system can be taken care of with hosted options available. By choosing 3CX, you are ensuring that you and your team can always be in touch, allowing your business to grow and thrive.

Andromeda Solutions are an expert partner of 3CX, our certified team can install this phone system for you at your premises using your server infrastructure, or in the cloud. Get in touch with us today to find out more.