Working from Home: The Benefits of the 3CX Phone System
Working from Home: The Benefits of the 3CX Phone System
Even before the Covid-19 pandemic it was predicted that 40% of the workforce would soon be working from home. Following the pandemic, the percentage of the population remote working has risen sharply. For businesses and employees new to working from home there was a sharp period of adjustment.
Working from home comes with some challenges – some employees are distracted by the domestic chores around their home while others find it hard to know when to log off or take a break. The technological difficulties, such as inadequate bandwidth and security concerns, are perhaps easier to tackle.
3CX is a communications solution that can cut costs while giving a boost to
employee productivity and flexibility. It combines WebRTC web conferencing, soft phones for Mac and Windows computers, and smartphone clients for iOS, Android and Windows phones.
This software allows businesses that use a variety of telephone systems across different locations to use their existing systems under 3CX within a single unifying solution. Employees on the move can also use the system to make free telephone calls using 3CX soft phones or mobile applications.
When a face to face meeting is needed 3CX has an integrated video conferencing application which enables users to participate from home. The integrated WebRTC technology is simple to use and does not require downloads or plugins. A key feature is the ‘Video Adaptivity’ setting which allows users with lower bandwidth connections to compensate by downgrading the transmitted video quality.
Collaborative working is also supported by whiteboard, PDF sharing and poll functions. Being able to share a PDF without everyone having to refer separately to an email maintains the flow of a meeting, while the whiteboard function allows brainstorming and a more visual presentation. The poll application is a great tool for creating engagement audience engagement and enabling feedback from those attending, which is ideal for a webinar or a sales pitch. Once the poll is closed, the organiser can immediately share the results with participants or incorporate them
into a shared document. These functions are also perfect for home learning in a university or school setting.
Pandemic or no pandemic, remote working provides companies with greater flexibility and a variety of valuable benefits.