Multi-Award Winning Home & Business IT Solutions

Andromeda Solutions is a multi-award winning IT company, based in Middlesbrough, providing a complete range of IT Services and IT Support to Home and Business customers nationwide.

Our Services

North-East Based IT Experts

Based in Middlesbrough, with offices in York and Gateshead, we provide a complete range of IT Services and IT Support to Business and Home customers nationwide.

  • Business
  • Home

Top-class IT support for homes and businesses

Our customer service is second to none. Don’t just take our word for that – check out our five-star rating on Google, Facebook and Every business is unique, so as well as giving you support, security and connectivity, we’re eager to hear more about your specific needs.

  • Friendly

  • Fast

  • Professional

  • Home

  • Business



Cases resolved in < 1 hour


Average call waiting time


First-time fix rate


Said good

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Overall happiness

Client Testimonials

I highly recommend Andromeda for their exceptional service and expertise. They were incredibly responsive and knowledgeable in resolving our IT issues promptly. The technician Adam was professional and explained everything clearly. Their customer service is... outstanding, making us feel valued and more
Kim A.
09:47 17 Jul 24
Andromeda provides us with all our 3CX licenses and Peter is super helpful with speedy turn arounds to requests and support when needed. Highly recommend.
Matthew F.
08:55 22 Jun 24
Staff are very knowledgeable and helpful.Excellent customer service.
Teesside W.
15:38 24 Jan 24
Excellent service received from Peter and Marley throughout. Extremely efficient and friendly, went above and beyond to ensure everything was done to perfection. Our new go-to for IT services
Chris B.
20:45 27 Dec 23
Great experience. Ryan was patient and professional. Thank you so much.
Kay Tee (.
14:52 10 Jun 23
very pleased to have found this company after Tearing my hair out for days, Peter sorted my problem out i was having with the printer in no time. I would highly recommend him to my friends and Family i cant thank him enough for the help i received very... efficient and reasonably priced. outstanding service . Live chat to Peter , came the same day to fix my printer, definitely would put Peter name forward to repair your printer, and PC In my eyes he is highly praised a job very well done . Thankyouread more
judith T.
11:53 24 May 23
fast, effectiveGreat customer service and very helpfulThanks Peter and Team, for bringing us into the 21st centry :)Regards GaryTradecall Recruitment
gary I.
10:49 05 May 23
Since finding Peter I wouldn't take my pc anywhere else always willing to help
07:03 24 Apr 23
Excellent service. Travelled 33 miles to collect my laptop and dropped it back when repaired!! Kept me updated every step of the way, as it was an urgent repair. Replaced my keyboard and cleaned the fans. Also checked what was causing it to slow down. I am so... grateful for such an intelligent and efficient service. Thank you so much. You are my go-to now for anything tech!!read more
Sandie C.
18:45 31 Mar 23
Excellent service from this front line IT provider!Their instructions are given in plain, easily understood, language & they carefully explain their instructions, avoiding acronyms, wherever possible.
Michael D.
11:37 25 Mar 23
Andromeda are a pleasant team to deal with, they offer fast response times and vast amounts of I.T. knowledge
Roy C.
12:09 16 Mar 23
We highly recommend Andromeda Solutions for all IT needs. As a busy dental practice it is very reassuring to know we have experienced, knowledgeable and friendly assistance on hand to help us out when needed. Andromeda have gone above and beyond to get us a... stable IT structure at the practice, many thanks to the more
Toothwise H.
10:23 09 Mar 23
First class professional service. Friendly staff, fast collection repair and returned same day. I highly recommend
Allan G.
17:32 21 Feb 23
Can’t recommend Peter and his team. They’ve been out all weekend to get our system up and running. Excellent service - best thing we did was hire them!
Dahlia A.
11:43 19 Feb 23
We had major IT issues that were ongoing with our previous IT provider. We were introduced to Peter and his team and they sorted all our IT problems swiftly. Our IT is now working better than ever. So why 5 stars? Knowledgable, professional, down to earth,... dependable and exemplary levels of customer service from all the team. They are a credit to their more
stephen A.
23:31 18 Feb 23
Brilliant service and support from the gentlemen at Andromeda Solutions. Recommended to all with a computer related problem.
Louise S.
05:58 08 Feb 23
Brilliant, professional service. Made me feel really comfortable and at ease while they fixed my computer.
Louise S.
05:42 08 Feb 23
I've worked with a range of hosting providers over the last 20 years. Peter and the team at Andromeda really stand out as exceptional. Great value for money and outstanding assistance and support during the migration of a legacy ASP application and MySQL... database from another provider. Unhesitatingly more
Simon S.
10:23 16 Jan 23
Outstanding. We migrated a legacy ASP application and MySQL database to two virtual servers. Peter and the team provided exceptional support throughout the process. Without doubt the most comprehensive support I have received from a hosting company in 20... years of running the business. Great value for money more
Simon S.
10:21 16 Jan 23
The service was excellent and very quick. I had two laptops that needed repairs. They picked up the laptops from my house, let me know what was wrong, how much the repair would cost and dropped the laptops back when they were fixed. I will be using them again... in the future and highly recommend more
Ros B.
10:40 30 Nov 22
A silent, but efficient young man set up my new printer this afternoon . I was happy with competency .
Jacqueline R.
16:02 29 Nov 22
Recommend "Andromeda Solutions"I am more than satisfied with this company. After several companies said they couldn't help me with my damaged screen. Andromeda solutions were brilliant they collected my computer one day ordered screen for the next day then... returned my fixed computer the next. More than brilliant .read more
Pamela W.
17:12 27 Oct 22
Excellent, Service and Prices from Andromeda, who helped me install a full Unify System in to my house. THank you for a such a great service.
Scott M.
10:13 07 Oct 22
Brilliant service. Very quick to respond. Peter set up my home network enabling me to do exactly what I need. He also liaised with my ISP. His depth of knowledge is way above all the people I know within the IT industry - the people I know include those who... have Microsoft and RedHat certification. I cannot thank you guys more
Alan H.
18:44 06 Oct 22
Can't speak highly enough about this service. I managed to let my anti virus software lapse and got a nasty virus. Despite updating I was still having issues. I contacted Andromeda on a Sunday and was amazed to receive a response immediately. They would... have solved my issue at that time remotely but I had other things on. Instead, amazingly they solved it at 8 am the following day which only happened to be the funeral day of HRH QE2. Absolutely amazing efficient customer service. As I work from home my laptop is vital for my work. But that's not all they went on to notice a slight issue I was having with my emails and as added value solved that too. Thank you so more
Helen J.
07:52 19 Sep 22
Superb knowledge from Adam. Sorted out my issue within 10 mins. Will definitely use Andromeda again.
Bridget M
10:52 14 Sep 22
Great communication, came out and quickly fixed the problem I had. Would use again.
Rebecca Murdoch (.
10:07 08 Aug 22
I know that the massive amount of 5 * reviews may seem dodgy but I can confirm they're all earned. The people here are professional and clearly know what they're doing. They were a very big help for someone like me, who's not that knowledgeable when it comes... to tech stuff. Everything was done quickly and I had everything sorted out less that 48 hours. Highly more
Currently E.
18:13 29 Jun 22
I asked Peter from Andromeda to quote for some home networking work I wanted doing. Peter advised me against the expensive solution I thought I needed and proposed a system that met my requirements and saved me hundreds of pounds. This speaks volumes about... Andromeda’s customer focus, integrity and ethos.Ryan installed and set up the system for me. He was highly professional, friendly and a great ambassador for the firm. I encountered a technical issue a couple of days later which Ryan quickly sorted over the phone and without charge.I’ve no hesitation in recommending Andromeda based on my experiences to date.Thank you chapsread more
John C.
14:39 15 Jun 22
needed someone to set up my new computer for me and found Andromeda Solutions, my new computer is now up and running with files and photos transferred and printer attached, very professional and helpful company
Ann N.
05:20 27 May 22
I was really impressed with the efficiency and professionalism of this firm. I was kept informed and my laptop was delivered back to me promptly. Wetty
Jean R.
06:14 17 May 22
excellent quick service and advice, no pressure, delivery very quick,thanks Jake
David H.
12:32 09 May 22
Quick service, very helpful.Would 100% recommend to a friend
Callum W.
17:25 05 May 22
I cannot recommend this company too highly, I moved here very recently so looked on the internet for help found a winner., I could not get my printer to work and after two days of trying I rang Andromeda , Peter said he would come in 15 mins and in 20 mins... he had fixed the problem, I will certainly use this company in the more
sybil G.
07:15 17 Apr 22
Absolutely fantastic service, going above & beyond to get my laptop repaired in one day, even finishing it and dropping it off outside of business hours. Would highly recommend.
Alec B.
17:15 13 Apr 22
Great company to deal with, very efficient service and knowledagable in their field. Ryan was very thorough and professional. highly recommended.
Robin W.
09:21 07 Apr 22
My cpu sparked and caused my computer to stop working, wouldn’t start at all. Within an hour of getting it they have replaced the power supply, within a day figured out that the motherboard had a problem and repaired it. My computer was up and running within... 24 hours of them receiving it. Very quick and more
Morgan B.
10:55 04 Mar 22
Fantastic service, within half an hour he arrived, Fixed my problems very quickly, very enthusiastic and helpful. I can recommend them for any problem you have very highly.
Julian M.
17:56 24 Feb 22
We have been working with Peter and his excellent team for just over 3 years, for our general tech setup, system and hardware upgrades, or for when things simply go wrong for no apparent reason. On a recent Friday afternoon, our ISP took down all of our... servers, effectively shutting down our business before an important trading weekend. After a brief call, Peter had left his desk, and within 40 minutes was in our back office working on a solution. Within 90 minutes we had a long overdue server upgrade fully operational, with all of our systems back online. As a small start up business, we don't have the resource for an internal IT department or specialist. However Peter and his team provide a turnkey bespoke solution that far exceeds anything we could ever establish in-house, for a fraction of the cost. Highly more
Rich S.
20:09 29 Jan 22
Excellent service from Peter Summerhill. Called early hours and he was very quick to respond, informative and dealt with the issue perfectly. Now I know where to go for help with IT I just hope I don't need it!
Baljeet S.
09:17 18 Jan 22
Excellent work and staff very friendlyThey picked up my computer from home, fixed it and dropped it off within two days.
Kevin B.
12:07 14 Dec 21
Fantastic service! Ganoin good people that care about small businesses. Than you for giving us a peace of mind!
Asaf J.
16:50 07 Dec 21
Excellent service. Following a major paper jam, which was cleared, I changed two ink cartridges on my Officejet. It then refused to print certain colours and said it detected an error. Notified Andromeda Solutions who came the next day to a village near... Whitby and sorted the problem in under an hour most of which was spent in finding the cause. Their engineer certainly 'knew his way' round more
Graham P.
08:36 01 Dec 21
Prompt, friendly and professional service. My email issue was sorted out very quickly and helpful advice was given. Very pleased everything is working well and that there is a local company I can go to with any future issues.
Andrew S.
23:01 11 Nov 21
fantastic work super fast turnaround I highly recommend
Darren M.
11:38 13 Oct 21
Arrived as scheduled, quick efficient professional job
George C.
10:24 12 Oct 21
Amazing experience!!!! SUPER fast these guys are truly amazing at what they do I cannot recommend them enough the quality and the reliability of these guys are another level these guys love what they do and it honestly reflects in there work 5* service they... truly go above and beyond HIGHLY recommend!!!read more
shabeena K.
18:02 06 Oct 21
I received a prompt, efficient service that was good value for money,very professional!Definitely recommended and I will use them again,thanks!
10:23 10 Sep 21
My PC wouldn't boot properly, the fans and lights came on but nothing more. On a Saturday! Having read reviews of repair places on Google Maps, got in touch with Andromeda, and got a reply that afternoon.Took the pc in on Monday and they were able to... diagnose the issue, then after contacting me they ordered and replaced the part. All working now.Great service from Peter and Jake, and a reasonable priceWould recommendread more
Ian R.
20:48 11 Aug 21
Fast friendly and efficient service. Slow desktop computer was running very slow. Cleaned up and upgraded hard drive fitted. Running perfectly now; would recommend.
Ian T.
07:35 24 Jul 21
I contacted this company and they were able to give me an appointment and visit the next day which was extremely helpful. I am an individual not a business that needed assistance with everyday issues with home IT. The problems were sorted there and then in a... professional, friendly, unhurried way. I would highly recommend, I have recently retired, the assistance was given in a genuine manner, no patronising and they obviously have a great skill and knowledge more
Sheila H.
20:34 23 Jun 21
Having made a "schoolboy" error by downloading something from an unknown source with the result of shutting down my laptop, I was desperate for help and help ASAP. Using "Google" I contacted "Andromeda Solutions". They were on the problem within hours and... within 24 hours I had my laptop fixed and returned. The quality of speed, efficiency, Communication and professionalism was excellent. They will certainly be recommended by more
Peter C.
13:41 16 Jun 21
Very quick response following our request for help.Very knowledgeable and skilled.Solved our problem and I would use them again.Certainly recommend Andromeda Solutions to others.
Linda H.
08:36 05 Jun 21
Outstanding, honest and efficient service, nothing too much trouble, so happy I have found them. very happy to help.
Simone W.
14:56 10 May 21
Had an issue with my laptop so I requested some help from Andromeda Solutions and they were in touch almost instantly, they offered to install a much better hard drive in to my laptop for a reasonable price and they even collected it and delivered it back to... me, all round fantastic service and I would recommend to anyone that doesn't know much about computers but needs a little bit of advice or more
Jack T.
21:57 26 Apr 21
We had a problem with our email in Outlook on our home computer that my husband and I spent many hours trying to fix. I finally gave up and starting looking for a company that would come to the house and fix it. Andromeda Solutions not only answered their... phone but set up an appointment the next day. Peter came to our house and was a computer wiz! He figured out the problem and fixed it within 20 minutes and then proceeded to fix all of the other little things that we could never figure out. I highly recommend Peter and Andromeda Solutions!!read more
Krista Z
10:56 20 Apr 21
Great pricing, and my licenses were delivered on time (even being provided out of hours for me!)Superb service, highly recommend Peter and his team.
Steve M.
10:27 09 Apr 21
Peter responded very quickly to my message and fixed the laptop the same day. I would highly recommend this company. Speedy.Efficient and a friendly service.
Gillian J.
07:23 02 Apr 21
Peter came out to fix my laptop the same day of my initial query. Super efficient, helpful and friendly. Recommend.
Gail E.
23:21 28 Mar 21
Very efficient, quick service. Kind and friendly.Would highly recommend for any of your computing requirements, great value and professional.
Jessica M.
22:47 24 Mar 21
Great service. Peter was very helpful and fixed my sons laptop extremely quickly. He even dropped it off at our home so we didn't have to go back and pick it up. Very professional service, I would highly recommend.
Karen R.
13:44 22 Feb 21
My laptop had just passed its guarantee and the firm I bought it from did not want to know about my problems. I saw Andromeda on the web site when I put my post code in looking for repair specialist, They had good reviews so I gave them a ring. Peter... Summerhill answered and said he would normally be able to come straight away but was very busy.So we settled on a time and date to suit both of us. He rang me when he was on his way and on arrival was very friendly. He soon found the problem and also cleaned out all the sites I never use while also giving it a health check. All this in just 35 minutes and at a reasonable price. I would recommend Andromeda to anyone I do not think I have ever had such good and friendly service and I am 72 years more
Peter R.
18:37 21 Feb 21
Peter arrived this morning, explained the problem with my laptop. A new hard drive was installed and my information, software was reinstalled with his professionalism and well mannered attitude. I would and will recommend his company to everyone. The company... is second to none when it comes to IT solutions. Thank youread more
Gary M.
10:52 13 Feb 21
Very reactive (same day) and professional service, all issues solved for a reasonable price, thanks!
Colin P.
18:30 12 Feb 21
Wish I’d found Andromeda Solutions years ago. Peter sorted an iCloud download issue for me after years of me trying. He offered a couple of different options and then resolved my problem within the day. Fast, reliable, helpful service and offered after care... all for an extremely good price.Couldn’t recommend Andromeda Solutions highly more
Helen L.
18:05 10 Feb 21
Very quick response and professional service very pleased thank you
Lynne C.
20:17 01 Feb 21
Responded quickly to my SOS, sorted the problem with the maximum of speed and the minimum of fuss. Polite and good value for money.
Sue W.
00:09 27 Jan 21
100% would recommend to anyone having any sort of trouble with their computer. I was stuck for days searching forums and customer service pages for answers to my problem and no solution could help me. I then got in touch with Andromeda Solutions, Peter was... quick to respond and the issue was sorted within a hour of him having access to the computer. I cant thank him enough for solving the issue I was having. Great Work!read more
Christopher R.
21:04 26 Jan 21
Very Professional and Quick Service. I had been using services from Peter for over year now, remotely in India and getting very professional and quick response to run my work. Highly recommended.
Harshmeet S. K.
08:25 25 Jan 21
Very professional, friendly, thorough and helpfulI would recommend
Pamela P.
14:50 23 Jan 21
Very good experience. My computer died and needed replacement and Peter suggested a company refurbished one. Checked the price with me before proceeding and found me a great one. Gave advice on successfully resyncing my passwords etc which was invaluable. It... took four days in total but as soon as Peter received the new machine he transferred 100% of my data over straight away and even offered to return it personally to my home. Love my new machine and will definitely return to this company when need to. Super job! Thank you, more
Sarah C.
17:34 20 Jan 21
Peter came today to sort out some malware/interference problems I’d been having with my pc which I’d Googled and tried to sort myself and was pretty frustrated with it. Took him less than an hour to get rid of the malware and fix my keyboard ghosting issue.... Highly recommend, knows what he is talking about and does not waste your more
Jack B.
19:24 15 Jan 21
Great same-day service, recovered my laptop data within a matter of hours for a very reasonable price. Highly recommend!
22:17 14 Dec 20
Home Customer: Peter efficiently and patiently sorted out a snarl up with our new Virgin kit, new Smart TV and broadband/wifi. He responded quickly to online chat contact and gave appointment 2 days later. He arrived on time and was massively helpful. Highly... more
Nigel W.
17:37 14 Dec 20
Arrived promptly. Very quick to rectify the issue with my scanner not working. Polite and professional and price was reasonable. Definitely will use their service again.
Yvette A.
14:55 30 Nov 20
After being scammed and allowing who I thought was Virgin media into my computer, Virgin was hacked and my details were stolen without them informing me, I was frantic. Thankfully Peter cleaned and secured my pc while calming me down and giving me helpful... advice against this happening again. After something like this happening you feel very vulnerable and wary of everyone, Peter is calm, professional and helpful and I am very happy to recommend his more
Ellie H.
17:08 27 Nov 20
I was having difficulty installing a replacement cpu water cooler and was concerned I'd be without a pc for a while having removed the old faulty cooler. I contacted Andromeda Solutions on Saturday evening and by lunch-time on Sunday I had a fully installed... cooler and my pc was up and running - much to my relief. I can't fault the speed and quality of the service and the pleasant and professional attitude of Peter who carried out the workread more
Neil C.
11:19 22 Nov 20
Prompt, efficient, friendly service. Sorted issues on 2 computers quickly and went beyond what I would expect. Took pride in doing a good job, rates very reasonable given the service and expertise offered. I would recommend this company wholeheartedly. ... One year later and new computer problems. We did not hesitate to use this company again and once again, prompt, flexible and efficient more
Val H.
13:10 18 Nov 20
My iPad was hacked and I was very anxious about what too do. A call to Andromeda Solution saw Peter at my home within an hour and again the next day, and all my concerns were resolved very quickly.I couldn’t recommend him and his business more highly. I... will definitely use them again . Thank you so much for responding to my call for more
Janice H.
12:47 11 Nov 20
When IT communication is even more important in the current Covid-19 world, I was over the moon with the speed and professional response by Peter at Andromeda Solutions. From inspecting to delivering a solution, which was fully explained, within a couple of... hours I couldn't have asked for more.I'll certainly be recommending Andromeda to friends, family and business more
Brian H.
19:51 09 Nov 20
Got us working off SharePoint the right way, saving what could have been a disaster for us
12:18 04 Nov 20
I found Andromeda very efficient, also Peter understood my situation and was very helpful, I was impressed with how long they took to sort my laptop out and I can only say a big thankyou Peter and your team, Paul Harvey, Middlesbrough
Paul H.
11:58 04 Nov 20
Top class customer service with data retrieved within hours of laptop terminally failing. A lucky find, and would not to hesitate to recommend or use for any future IT-related issues that professional assistance is required to resolve.
Mr David N.
00:33 03 Nov 20
Like many others at the moment I'm working remotely from home. My laptop stopped working completely on the morning.Andromeda Solutions was top of the search results for local IT support companies.A quick call and Peter was round later that day, analysed the... problem and had it fixed within an hour. Great service and well worth the cost to be back up and running.I would highly recommend making your first call to Andromeda Solutions should you have any IT issues.Thanks Peter!read more
Tony S.
19:51 14 Oct 20
Had some problems with one of the keys on my laptop so did a quick google search for IT repairs in my area. Andromeda was the top result so I got in touch to see if they could help, half an hour later my laptop is fixed. Great service, thank you very much.
Nicole A.
09:58 21 Sep 20
Very responsive local IT support and service. Had a serious issue with a server on Monday morning and fixed by lunchtime. Would highly recommend.
r0bby R.
07:56 16 Sep 20
My son's xbox account was hacked into. I had no success in retrieving the account. I contacted Andromeda Solutions to see if they could help. Peter Summerhill went above and beyond what was expected of him and he successfully got my sons account back. One... happy boy. Totally recommended using more
Lorraine B.
07:59 08 Sep 20

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