At Andromeda Solutions, we understand the critical importance of protecting your business from security breaches.

Our team of experts specialises in implementing comprehensive security measures to safeguard your business from potential threats. Whether it’s fortifying your email security or defending against system hacking, we are dedicated to providing tailored solutions to ensure the highest level of security for your business operations.

With our expertise, you can have peace of mind knowing that your business is well-protected against ever-evolving security challenges.

#AndromedaSolutions#NorthEastEngland#CybersecuritySupport#BusinessCybersecurity

We get a lot of questions about using AI to speed up business tasks.

A lot of them are about Co-pilot, which is Microsoft’s own brand of AI that is being baked into everything they make, like Windows, Edge, and 365.

Co-pilot for 365 is the one for businesses, and there are three tiers with different functions. What’s right for your business? This article lists everything you need to know, but already the things it can do will blow you away!

If you’re interested in adopting it for your business, we can help: https://tek.io/444AvDb

#Microsoft#Copilot#AI#SME

Managed services are revolutionising businesses!

Gone are the days when every business, big and small, had to set up their own IT department. Now, they can simply call in experts who will help them automate mundane processes, keep their networks humming, and make sure they stay safe online.

But don’t take our word for it. Read this article and get in touch if anything catches your eye: https://bit.ly/3JmQKSH

#ManagedServices#InformationTechnology#IT#SME

It is worth noting that the majority of software used worldwide is built on open-source code.

However, this could potentially pose a cybersecurity threat. For instance, the XZ utils open-source compression tool, which is integrated into a wide range of software products and operating systems, was discovered to have a backdoor.

Despite the fact that FOSS is a crucial aspect of the tech industry, it is surprising how little is known about it.

Read more here: https://bit.ly/3JSjyms

When deciding whether to use a local account or a Microsoft account on your device, it’s important to carefully consider your specific needs and preferences.

If you primarily use the device for personal purposes and do not have any organisational affiliations, a local account may be sufficient. However, if you are part of an organisation or need access to Microsoft services and applications that are integrated with a Microsoft account, then choosing a Microsoft account would be more appropriate.

It’s vital to evaluate the advantages and limitations of each option before making a decision, as it can affect the way you access and manage your device and associated services.

Find out more here: https://bit.ly/4efmjfy

#MicrosoftWindows#MicrosoftAccount#WindowsTips

We understand the frustration and stress that comes with experiencing issues on your home computer system.

When you reach out to us, our dedicated and knowledgeable team will schedule a same-day visit to your home. Whether you’re dealing with viruses, software upgrades, or any other computer-related problem, we are committed to resolving it for you.

Furthermore, we stand behind our service with a no-fix, no-fee guarantee, ensuring that you receive the help you need without any financial risk!

Get in touch today: https://bit.ly/3CS3luh

#AndromedaSolutions#NorthEastEngland#ITSupport#TechSupport

If you’ve been on a news site recently, you might have seen one of the plethora of articles about the shift in business IT services. It seems that many companies are now outsourcing many of their computer needs; in fact, in the second quarter of 2023, the amount of money spent on outsourcing or ‘managed services’ by European organisations rose by 15%!

The question, then, is why are so many companies outsourcing, and isn’t dealing with everything in-house much cheaper and more convenient?

Well, no. We’d argue that using IT support is much better! This article will talk you through why. 

What are the benefits of IT support?

We might be biased, but partnering with IT support services can be one of the best things your business can do! Some of the best benefits of outsourcing your IT needs are:

• Save money: Outsourcing IT support can help you reduce expensive costs in a number of ways. First off, you won’t have to spend thousands recruiting IT staff. You also won’t have to pay for the salaries, benefits, and training either. And it’s not just staff — you won’t have to invest in costly IT infrastructure like servers, storage, and software. Andromeda Solutions is upfront about all of our prices, and whatever price we quote you includes an unlimited number of callouts!
• Access to expertise: Using managed services gives you access to a team of experts who can handle all of your IT needs. This can be especially beneficial for businesses that don’t have the in-house expertise to manage their IT infrastructure. Andromeda Solutions is fully staffed with friendly experts, and when you call, you get right through to them. No middle men! We handle it all: computers, servers, printers, the cloud; firewalls, switchers, routers; Voice over Internet Protocol — you name it.
• Increased focus on your core business: Outsourcing IT support allows you to focus on your core business activities. You won’t have to worry about managing your IT infrastructure or resolving IT problems, which is time-consuming and headache-inducing. Andromeda Solutions will never sell you anything you don’t need, as we don’t like headaches, either. So why not save your time and resources and focus on growing your business instead.
• Improved security: Andromeda Solutions has the expertise and resources to implement and manage security measures for your business. This can help you protect your data and systems from cyberattacks. Good thing, too, as cyber security is a hot topic right now. Attacks are increasing in complexity and number every year, and 31% of UK businesses are attacked at least once a week. Don’t leave it to chance — let us help!

We hope by now we’ve convinced you that investing in IT support is worth the effort. And you couldn’t ask for a better partner than Andromeda. We’ve won countless awards for our customer service, with some of our recent wins being the Global Excellence Awards 2023 and Best IT Support Services Provider 2023 – Middlesbrough. Read about our services and get in touch to see how we can help you and your business today.

IT Support Services Teesside

When you want to take your business to the next level, you will almost certainly find that there are many aspects of your enterprise that will need to be expanded or upgraded. These range from taking on more staff, moving to larger premises and, of course, making sure that your crucial IT infrastructure is ready and able to handle the increased demands that your growth will place on it. 

You Can Trust Andromeda Solutions To Support Your Business

Here at Andromeda Solutions, we have all of the knowledge and expertise needed to create a bespoke solution for your growing business. Our award-winning IT services and support spans every aspect of corporate IT, from helping your business to get up and running with the latest cloud software, through to setting you up with VOIP telephony to ensure you stay in touch with those new clients. 

We are proud to take a different approach to providing IT solutions to small and medium-sized businesses, in which we take a corporate-style method and apply it to the SME market. At Andromeda Solutions, we adhere to ITIL, the Information Technology Infrastructure Library, which is the world’s most widely accepted approach to IT service management best practice. The result is an IT support solution that is always efficient, cost-effective, and transparent. There will never be any confusing jargon to baffle you when you work with us!

A Host of IT Solutions to fit every need

We offer a comprehensive range of technical services, covering all of the IT areas that your business may rely on. These include networking and connectivity, security, servers, cloud connectivity and more. We can even provide your business with fully outsourced IT support, removing the need for you to employ an in-house team. With both pay as you need, and ongoing contracts available, we offer a flexible solution to any IT issue. 

As an SME client, you can be assured that here at Andromeda Solutions, we make it straightforward to deal with us, so you can get back to focusing on your business. When you call, you will be connected straight through to one of our trained IT consultants, rather than leaving you dealing with a call handler. This ensures that we can get to work on providing you with your ideal solution at once. Our pricing is always transparent, too, and we can tackle your problem at a time that suits you, thereby ensuring the minimum of disruption to your business. Calls are answered with 3 seconds, on average, with 98% of cases resolved within just an hour. 

Choose Andromeda Solutions For IT Support In Middlesbrough 

When you choose Andromeda Solutions for your growing business’ IT needs, you are placing it in the very safest of hands. Our many awards attest to the outstanding quality of both our technical and customer services, as do our glowing testimonials from our happy customers.
We even offer a 30 day free trial for SMEs, so why not discover for yourself how we can help your business?

Here at Andromeda Solutions, exciting changes are afoot! After having a successful time building our IT services and support business over a period of several years, we are now expanding our operation’s headquarters, and moving into a larger space.

An Exciting New Era for Local IT Company – Andromeda Solutions

Whilst Andromeda IT Solutions remains in the Queensway Business Centre, our upcoming move sees us taking on a much larger space. This change reflects the growing success of our company, which has gone from strength to strength over the last few years. 

Indeed, Andromeda Solutions has won many prestigious awards, recognising our skilled technical support IT team for the superb service they deliver to both our business and domestic customers. Already this year, Andromeda has added to its trophy cabinet, by winning the coveted “Best IT Support Services Provider 2022 – Middlesbrough” title in the 2022 Global Excellence Awards, “Best IT Company Of The Year 2022 -UK” in the EMG Publishing awards, in addition to nods at the Prestige Awards and Northern Enterprise Awards. 

Find An Award-Winning IT Support Engineer At Queensway

The Queensway Business Centre is the ideal location for our growing IT solutions company. It’s a modern, purpose-built complex that combines offices, workshops, and light industrial premises, making it the perfect place for Andromeda to carry out all of our award-winning IT support activities. As well as providing a range of IT solutions (such as cloud services, VOIP telephony, networking and cyber security), we also carry out customer PC repairs and health checks. 

And we’re easy to find if you ever need to visit us, as the Queensway Business Centre is conveniently located just off the A66 and A171 in Middlesbrough, and can be accessed from the Queensway bus stop in under three minutes’ walk. Rail passengers can find the South Bank Railway station just under 1.5 miles away. 

Discover The Andromeda IT Difference

Andromeda Solutions stands out from the competition thanks to our unique approach to IT services. We take a corporate approach to SME IT needs, which means that we deliver an effective, cost-efficient IT solution that adheres to the industry standards of best practice. Furthermore, we pride ourselves on giving a clear, transparent service that’s totally free of confusing jargon. 

When you call Andromeda IT Solutions, you will be put straight through to an IT support engineer, rather than having to waste time dealing with a call handler. And with options for appointments at your home or workplace, and at times that suit you, our service is as flexible as you need. So, if you need IT support in Middlesbrough or the surrounding areas, please give Andromeda a call.