Are you Thinking of Upgrading from your Traditional Landline?

Have you considered upgrading from your traditional landline or Zoom call to a VoIP (Voice-over-Internet-Protocol) system? This option is not only cost-effective, but also highly efficient and flexible.

Andromeda Solutions partners with top VoIP providers, and offers packages tailored to your needs. It comes equipped with a variety of features such as call recording, voicemail, digital receptionist, call queuing, ring groups, and unlimited extensions.

By switching to VoIP, you can enjoy all these benefits and streamline your communication process.

Find out how: VoIP Systems ›› Choose Andromeda Solutions

#AndromedaSolutions#VoIP#VoiceOverInternetProtocol#BusinessCommunication

Email Phishing Attacks

There is a growing trend of phishing attacks aimed at senior executives and budget holders.

Business Email Compromise (BEC) entails a criminal gaining access to a work email account to deceive individuals into transferring funds or stealing valuable or sensitive data.

This article offers a comprehensive exploration of BEC attacks, encompassing strategies for detection and recommendations for mitigating associated risks.

Read more here: https://bit.ly/3xaeW8w

#Email#EmailSecurity#BEC#Cybersecurity

The Importance of Security Breaches

At Andromeda Solutions, we understand the critical importance of protecting your business from security breaches.

Our team of experts specialises in implementing comprehensive security measures to safeguard your business from potential threats. Whether it’s fortifying your email security or defending against system hacking, we are dedicated to providing tailored solutions to ensure the highest level of security for your business operations.

With our expertise, you can have peace of mind knowing that your business is well-protected against ever-evolving security challenges.

Cyber Security Services ›› Andromeda Solutions

#AndromedaSolutions#NorthEastEngland#CybersecuritySupport#BusinessCybersecurity

AI

We get a lot of questions about using AI to speed up business tasks.

A lot of them are about Co-pilot, which is Microsoft’s own brand of AI that is being baked into everything they make, like Windows, Edge, and 365.

Co-pilot for 365 is the one for businesses, and there are three tiers with different functions. What’s right for your business? This article lists everything you need to know, but already the things it can do will blow you away!

If you’re interested in adopting it for your business, we can help: https://tek.io/444AvDb

#Microsoft#Copilot#AI#SME

Managed Services

Managed services are revolutionising businesses!

Gone are the days when every business, big and small, had to set up their own IT department. Now, they can simply call in experts who will help them automate mundane processes, keep their networks humming, and make sure they stay safe online.

But don’t take our word for it. Read this article and get in touch if anything catches your eye: https://bit.ly/3JmQKSH

#ManagedServices#InformationTechnology#IT#SME

Cybersecurity

It is worth noting that the majority of software used worldwide is built on open-source code.

However, this could potentially pose a cybersecurity threat. For instance, the XZ utils open-source compression tool, which is integrated into a wide range of software products and operating systems, was discovered to have a backdoor.

Despite the fact that FOSS is a crucial aspect of the tech industry, it is surprising how little is known about it.

Read more here: https://bit.ly/3JSjyms

#FOSS#OpenSourceSoftware#CyberSecurity

Open-Source Cybersecurity Is a Ticking Time Bomb

GIZMODO.COM

Microsoft Account

When deciding whether to use a local account or a Microsoft account on your device, it’s important to carefully consider your specific needs and preferences.

If you primarily use the device for personal purposes and do not have any organisational affiliations, a local account may be sufficient. However, if you are part of an organisation or need access to Microsoft services and applications that are integrated with a Microsoft account, then choosing a Microsoft account would be more appropriate.

It’s vital to evaluate the advantages and limitations of each option before making a decision, as it can affect the way you access and manage your device and associated services.

Find out more here: https://bit.ly/4efmjfy

#MicrosoftWindows#MicrosoftAccount#WindowsTips

Experiencing Issues on your Home Computer System?

We understand the frustration and stress that comes with experiencing issues on your home computer system.

When you reach out to us, our dedicated and knowledgeable team will schedule a same-day visit to your home. Whether you’re dealing with viruses, software upgrades, or any other computer-related problem, we are committed to resolving it for you.

Furthermore, we stand behind our service with a no-fix, no-fee guarantee, ensuring that you receive the help you need without any financial risk!

Get in touch today: https://bit.ly/3CS3luh

#AndromedaSolutions#NorthEastEngland#ITSupport#TechSupport

The Benefits of IT Support with Andromeda Solutions

If you’ve been on a news site recently, you might have seen one of the plethora of articles about the shift in business IT services. It seems that many companies are now outsourcing many of their computer needs; in fact, in the second quarter of 2023, the amount of money spent on outsourcing or ‘managed services’ by European organisations rose by 15%!

The question, then, is why are so many companies outsourcing, and isn’t dealing with everything in-house much cheaper and more convenient?

Well, no. We’d argue that using IT support is much better! This article will talk you through why. 

What are the benefits of IT support?

We might be biased, but partnering with IT support services can be one of the best things your business can do! Some of the best benefits of outsourcing your IT needs are:

  • Save money: Outsourcing IT support can help you reduce expensive costs in a number of ways. First off, you won’t have to spend thousands recruiting IT staff. You also won’t have to pay for the salaries, benefits, and training either. And it’s not just staff — you won’t have to invest in costly IT infrastructure like servers, storage, and software. Andromeda Solutions is upfront about all of our prices, and whatever price we quote you includes an unlimited number of callouts!
  • Access to expertise: Using managed services gives you access to a team of experts who can handle all of your IT needs. This can be especially beneficial for businesses that don’t have the in-house expertise to manage their IT infrastructure. Andromeda Solutions is fully staffed with friendly experts, and when you call, you get right through to them. No middle men! We handle it all: computers, servers, printers, the cloud; firewalls, switchers, routers; Voice over Internet Protocol — you name it.
  • Increased focus on your core business: Outsourcing IT support allows you to focus on your core business activities. You won’t have to worry about managing your IT infrastructure or resolving IT problems, which is time-consuming and headache-inducing. Andromeda Solutions will never sell you anything you don’t need, as we don’t like headaches, either. So why not save your time and resources and focus on growing your business instead.
  • Improved security: Andromeda Solutions has the expertise and resources to implement and manage security measures for your business. This can help you protect your data and systems from cyberattacks. Good thing, too, as cyber security is a hot topic right now. Attacks are increasing in complexity and number every year, and 31% of UK businesses are attacked at least once a week. Don’t leave it to chance — let us help!

We hope by now we’ve convinced you that investing in IT support is worth the effort. And you couldn’t ask for a better partner than Andromeda. We’ve won countless awards for our customer service, with some of our recent wins being the Global Excellence Awards 2023 and Best IT Support Services Provider 2023 – Middlesbrough. Read about our services and get in touch to see how we can help you and your business today.

Computers Over the Decades

Imagine landing at work to a desk FULL of files, papers and the all important roladex with not a computer in sight. There certainly wouldn’t have been the need for IT support! If you remember such times; what were they like? Over the years computers have evolved and advanced significantly, meaning today we have every piece of information required at the click of a button.

Let’s take a walk down memory lane;

1930s Calculating Machines

Considered the world’s first ever programmable computer, the calculating machine was created by Berlin born Konrad Zuse. Using his parents’ living room to design a prototype, Zeus used metal plates, pins and old film to create a machine that could easily add and subtract.

The 1940s Mathematical Robot

By the 1940s technology really started ‘hotting up’ with the introduction of the ENIAC created by John Mauchly. Designed to aid the army with ballistics and analytics, this machine had the ability to calculate thousands of problems every second. If you’re imagining a neat little desktop sized box then think again. The ENIAC required a 1,500 square foot room to accommodate its 40 cabinets, 6000 switches and 18,000 vacuum tubes. Imagine the IT Support requirements for this!

Sticking With Matchs in the 1950s

With the 30s and 40s creating computers designed to solve maths related problems, the 1950s focussed heavily on use for scientific and engineering research. In 1954 the JOHNIAC was introduced and operated successfully for 13 years by RAND researchers before its demise.

The 1960s Programma 101

Of course everything changed in the 60s! Alongside peace and music festivals the Italian made Programma 101 was introduced to the market and sold as a desktop computer to the ‘average customer’. Prior to 1965, computers remained reserved for engineers and scientists. The Programma 101 however offered features helpful to everyone. This machine was the size of a typewriter and was equipped with 37 keys and an in-built printer.

1970s Introduced The Mouse

A surge in technological advancements meant the Xerox Alto could not only print documents, it could send emails. This computer included a screen, keyboard and mouse and was designed for use by everyone including children. It’s suggested that the Xerox Alto influenced Apple designs in the 80s.  

The 1980s Apple’s Macintosh Changed the Computer Industry

In 1984, Steve Jobbs introduced the world to his Macintosh computer, a brand that has only strengthened over time. Similarly to the Xerox Alto, the Mcintosh was available to everyone and included a screen (small at 9 inches), keyboard and mouse. What was prevalent about this design was the interface of windows and icons. The Macintosh was extremely light in comparison to previous machines weighing just 22 pounds. If you were lucky enough to afford one, the Apple Macintosh would have set you back £2,092. This is the equivalent to just under £5,000 in today’s money.

Stepping into the 90s with the iMac G3

The iMac G3 was customisable and quirky with its Bondi blue clear casing. Alongside the now standard screen, keyboard and mouse, this machine included USB ports and was designed to be portable. Introduced in 1997, again by Steve Jobbs, it’s suggested that the 800,000 computers sold in the first five months of launch actually saved Apple from going under. Imagine that!

2000s and Laptops

In a bid to make computers as portable as possible, laptops increased in popularity in the early 2000s. Thanks to Steve Jobbs in 2008, the first ever MacBook Air was introduced to the world. Brave enough to remove the CD drive this machine measured 0.76 inches thick and changed the industry forever.