The Benefits of IT Support with Andromeda Solutions

If you’ve been on a news site recently, you might have seen one of the plethora of articles about the shift in business IT services. It seems that many companies are now outsourcing many of their computer needs; in fact, in the second quarter of 2023, the amount of money spent on outsourcing or ‘managed services’ by European organisations rose by 15%!

The question, then, is why are so many companies outsourcing, and isn’t dealing with everything in-house much cheaper and more convenient?

Well, no. We’d argue that using IT support is much better! This article will talk you through why. 

What are the benefits of IT support?

We might be biased, but partnering with IT support services can be one of the best things your business can do! Some of the best benefits of outsourcing your IT needs are:

  • Save money: Outsourcing IT support can help you reduce expensive costs in a number of ways. First off, you won’t have to spend thousands recruiting IT staff. You also won’t have to pay for the salaries, benefits, and training either. And it’s not just staff — you won’t have to invest in costly IT infrastructure like servers, storage, and software. Andromeda Solutions is upfront about all of our prices, and whatever price we quote you includes an unlimited number of callouts!
  • Access to expertise: Using managed services gives you access to a team of experts who can handle all of your IT needs. This can be especially beneficial for businesses that don’t have the in-house expertise to manage their IT infrastructure. Andromeda Solutions is fully staffed with friendly experts, and when you call, you get right through to them. No middle men! We handle it all: computers, servers, printers, the cloud; firewalls, switchers, routers; Voice over Internet Protocol — you name it.
  • Increased focus on your core business: Outsourcing IT support allows you to focus on your core business activities. You won’t have to worry about managing your IT infrastructure or resolving IT problems, which is time-consuming and headache-inducing. Andromeda Solutions will never sell you anything you don’t need, as we don’t like headaches, either. So why not save your time and resources and focus on growing your business instead.
  • Improved security: Andromeda Solutions has the expertise and resources to implement and manage security measures for your business. This can help you protect your data and systems from cyberattacks. Good thing, too, as cyber security is a hot topic right now. Attacks are increasing in complexity and number every year, and 31% of UK businesses are attacked at least once a week. Don’t leave it to chance — let us help!

We hope by now we’ve convinced you that investing in IT support is worth the effort. And you couldn’t ask for a better partner than Andromeda. We’ve won countless awards for our customer service, with some of our recent wins being the Global Excellence Awards 2023 and Best IT Support Services Provider 2023 – Middlesbrough. Read about our services and get in touch to see how we can help you and your business today.

Computers Over the Decades

Imagine landing at work to a desk FULL of files, papers and the all important roladex with not a computer in sight. There certainly wouldn’t have been the need for IT support! If you remember such times; what were they like? Over the years computers have evolved and advanced significantly, meaning today we have every piece of information required at the click of a button.

Let’s take a walk down memory lane;

1930s Calculating Machines

Considered the world’s first ever programmable computer, the calculating machine was created by Berlin born Konrad Zuse. Using his parents’ living room to design a prototype, Zeus used metal plates, pins and old film to create a machine that could easily add and subtract.

The 1940s Mathematical Robot

By the 1940s technology really started ‘hotting up’ with the introduction of the ENIAC created by John Mauchly. Designed to aid the army with ballistics and analytics, this machine had the ability to calculate thousands of problems every second. If you’re imagining a neat little desktop sized box then think again. The ENIAC required a 1,500 square foot room to accommodate its 40 cabinets, 6000 switches and 18,000 vacuum tubes. Imagine the IT Support requirements for this!

Sticking With Matchs in the 1950s

With the 30s and 40s creating computers designed to solve maths related problems, the 1950s focussed heavily on use for scientific and engineering research. In 1954 the JOHNIAC was introduced and operated successfully for 13 years by RAND researchers before its demise.

The 1960s Programma 101

Of course everything changed in the 60s! Alongside peace and music festivals the Italian made Programma 101 was introduced to the market and sold as a desktop computer to the ‘average customer’. Prior to 1965, computers remained reserved for engineers and scientists. The Programma 101 however offered features helpful to everyone. This machine was the size of a typewriter and was equipped with 37 keys and an in-built printer.

1970s Introduced The Mouse

A surge in technological advancements meant the Xerox Alto could not only print documents, it could send emails. This computer included a screen, keyboard and mouse and was designed for use by everyone including children. It’s suggested that the Xerox Alto influenced Apple designs in the 80s.  

The 1980s Apple’s Macintosh Changed the Computer Industry

In 1984, Steve Jobbs introduced the world to his Macintosh computer, a brand that has only strengthened over time. Similarly to the Xerox Alto, the Mcintosh was available to everyone and included a screen (small at 9 inches), keyboard and mouse. What was prevalent about this design was the interface of windows and icons. The Macintosh was extremely light in comparison to previous machines weighing just 22 pounds. If you were lucky enough to afford one, the Apple Macintosh would have set you back £2,092. This is the equivalent to just under £5,000 in today’s money.

Stepping into the 90s with the iMac G3

The iMac G3 was customisable and quirky with its Bondi blue clear casing. Alongside the now standard screen, keyboard and mouse, this machine included USB ports and was designed to be portable. Introduced in 1997, again by Steve Jobbs, it’s suggested that the 800,000 computers sold in the first five months of launch actually saved Apple from going under. Imagine that!

2000s and Laptops

In a bid to make computers as portable as possible, laptops increased in popularity in the early 2000s. Thanks to Steve Jobbs in 2008, the first ever MacBook Air was introduced to the world. Brave enough to remove the CD drive this machine measured 0.76 inches thick and changed the industry forever. 

Benefits of IT Support as a Service

Since the COVID-19 pandemic and its subsequent lock downs, businesses have forever changed the way they operate. With staff members all over the country forced to carry out duties from home, higher management and company owners have realised the benefits attached. Today we’re investigating the advantages of outsourcing IT Support as a service.

Onsite & Remote IT Support

Remote IT support involves troubleshooting and fixing computer related issues directly from another location. Technicians have the ability to remotely connect to a device when needed. If onsite help is required, a specialist will travel to the required location.

Will my business benefit from remote IT services?

Outsourcing IT support is not a service reserved for larger businesses. Smaller companies will save time and money when opting to outsource. Remote IT services provide a cost effective solution to gaining the same support levels received by corporate giants. Let’s take a look at some of the benefits of remote IT support and Help Desk services.

You’ll Experience a Rapid Response

If experiencing issues, your remote specialist can jump on the problem immediately without having to travel to your place of work. This process ensures maximum uptime and uninterrupted workflow.

Operational Costs are Reduced

The savings a company makes when opting to outsource IT support is potentially rather large. Because the cost of a dedicated support contract is significantly lower than hiring a specific individual, companies are able to manage cash flow much more effectively whilst passing these savings onto customers.

Productivity Increases

Because remote IT support means there’s always someone on hand, productivity naturally increases. Updates, changes and fixes can be actioned at any time so employees are free to focus on daily tasks without interruption. With the right support contract in place that’s bespoke to the needs of your business, less time is required managing employee schedules.

Employee Benefits

Giving employees the option to work in the office, from home or using the hybrid method offers trust and respect. Creating an efficient, relaxed environment where people can work where they feel most comfortable means productivity increases alongside loyalty. Giving employees such freedom reduces staff turnover whilst creating a solid work environment.

Knowledge is Shared

With inhouse IT support, employees bring problems directly to the responsible specialist who will make the fix alone before moving on. With remote support services, knowledge is shared between the contractor and employee, helping improve staff’s overall ability to restore or maintain operations.

Early Access to New Technologies

It’s easy to rely on exissting technologies whilst carrying out the same processes over and over again. If it’s not broken, don’t fix it right? Becoming stuck in your ways means you could be missing out on not only utilising some of the newest technologies but creating further time and monetary savings. Specialist IT support companies receive all the necessary training and guidance regarding brand new technology. In turn, applications worth considering for your business are offered quickly and sometimes with discounted access.

Patches, Updates & Maintenance

Outsourced IT support services cover everything required for a safe and smooth user experience including cyber security. The provision of regular maintenance means downtime decreases whilst viruses and cyber threats are closely monitored. In addition, the risk of data breaches is reduced alongside compliance violations and damage to brand value. When researching IT support companies, choose one that provides managed security services. With cyber threats at an all time high, this is the ideal solution for smaller companies without an in house IT team. Specialists have the ability to manage integrations, permissions and more.

Top 5 Reasons to Pick up the Phone

In the modern world each business day is guided by a multiude of emails and text messages as a quick, viable way to communicate. With ease of use and the availability of such technologies, we sometimes forget the benefits of taking time out to pick up the phone. Today we’re investigating the ‘personal touch’ approach and how it’s made easy with the likes of VoIp services (voice over internet protocol) and 3CX.

Number 1: People like the personal touch

Picking up the phone to speak with someone requires taking time out of your day. The question to ask is ‘are your clients worth this time’? They absolutely are of course! Having a verbal conversation shows not only you have the time, but that you’re invested, attentive and able to demonstrate high levels of customer service.

Number 2: Information is relayed faster

Emails and text messages are great. Within 30 seconds, you’ve conveyed your message to the other end. How is your message perceived though? Is it necessarily in the way you meant? By the time you’re on with your next task, a response could be ready and waiting in your inbox evoking further questions. When making a phone call you’re able to relay information, take feedback and get on with the rest of your day. Quite simply, there’s no back and forth.

Number 3: Phone calls offer authority

How do you feel when receiving a letter? This traditional method of relaying information is one of authority and the same can be said for a phone call. Delivering a message with your voice is a definitive and trustworthy way of ensuring your company and clients are on the same page.

Number 4: Video calls can be cumbersome

Over the last couple of years many of us have become used to the likes of Teams and Zoom. A lot of companies continue using these as a viable way of communication where face-to-face meetings aren’t possible. That said, a video call isn’t always necessary, or comfortable! Depending on the context of a conversion, video calls can sometimes be awkward with a phone call proving the better solution.

Number 5: Cost isn’t an issue

Prior to now, landline calls were anything but cheap, especially when calling abroad. That’s no longer the case, especially with the use of VoIP. For minimum fees and minute bundles, making calls no longer has to be an expensive task.

Introducing 3CX

We’ve established the importance of picking up the phone and understand the importance of this in business. Essential to the smooth running, there’s an option we’d like to discuss for smaller companies. Ideal for micro businesses 3CX StartUP covers everything from configuration to choosing the right settings. Calls and messages come through via a web client where you can directly manage set up.

How does 3CX StartUP work?

For companies with 10 or less, the use of advanced features isn’t required.Set up is straightforward and can be completed by yourself or IT provider. Within settings, users can be added easily and begin using the system. Anyone choosing to call you via 3CX will not be charged. Users are assigned a ‘talk link’ that can be placed within an email signature and across social channels. In addition to standard phone calls, you also have the option to create video conferencing. Connecting to mobiles and landlines requires account creation with a SIP trunk provider. This is something you can do yourself or pass across to IT support.

At Andromeda Solutions we can help with 3CX, making your business run smoothly whilst you keep clients happy with telephone conversations!

Andromeda Solutions Wins 2022-23 North England Prestige Award For IT Support!

Andromeda Solutions has triumphed yet again, this time at the North England Prestige Awards, where the company has scooped a prize recognising superb performance in delivering IT Support and relevant services.

What Are The Prestige Awards?

Introduced by Corporate LiveWire, the Prestige Awards have a long and highly impressive global pedigree, having handed out plaudits all around the world. From Australia, Africa and Iceland to the USA and UK, Prestige Awards have spent a number of years dedicating their work to the recognition of the very best businesses making standout achievements in their industry or sector.

The Prestige Awards are designed to highlight that often it’s the smaller to medium-sized enterprises which are making a big impact; a category of businesses all too often overlooked for the big international prizes. As a result, the team behind Prestige Awards hones attention on varying regions and cities, choosing locations where communities of independent SMEs are thriving. Recent awards in the UK have focused around Oxfordshire, Wales, Scotland, Bristol, Central England, and, of course, the North of England, for which Andromeda Solutions was nominated.

Why The Focus On SMEs?

The Prestige Awards focus on recognising the achievements of SMEs (small to medium sized enterprises) as opposed to rewarding bigger names that may have a national or even global presence. This decision to focus on SMEs was born to the belief that independent companies are the real backbone of a nations economy whilst also reflecting unique strengths and other qualities that stem from their local environment.

Nominations for standout small businesses are invited from each region with the aim of finding the enterprise which has represented the best in its particular field over the previous twelve month period. In order for the judges to make the right decision, each nomination must be backed up with evidence of the business’s excellence, including positive testimonials from clients, details of any awards received or accreditation’s earned, as well as demonstrating how the company goes above and beyond their competition.

We are delighted to say that winning this coveted Prestige Award, Andromeda Solutions has proven it has fulfilled all of these requisites, showing yet again we provide the very highest quality of IT services in the North of England.

Andromeda Solution Delivers Standout IT Support

Our many glowing testimonials from delighted customers have proven the quality of our IT services and support, time and again. With praise for “outstanding”, “honest”, and “efficient” services, it’s no wonder we have coveted 5 star ratings on Facebook, Yell, and Google. Indeed, we’ve already been recognised by several other awarding bodies, earning an impressive array of titles from Three Best Rated, the Global Excellence Awards, and the Northern Enterprise Awards, to name but a few.

Working with both domestic customers and SMEs we’re able to help with every aspect of IT. From networking and security systems, VOIP telephony and servers, through to getting you set up with the most advanced Cloud software, Andromeda takes a corporate-style approach to small and medium-sized enterprise solutions, ensuring the most efficient and effective results. We also take care of routine maintenance and repairs at a time that best suits you or your business (many problems can even be dealt with remotely for maximum convenience).

Discover Andromeda Experience For Yourself

Andromeda Solutions is so confident your small to medium-sized business will love our award-winning IT support and services that we are offering a 30 Day Free trial, subject to terms and conditions. Why not get in touch to learn more about our incredible range of services. Your call will be put through to one of our skilled IT consultants straight away, rather than leaving you to deal with any call handlers. With transparent pricing and clear communication every step of the way, isn’t it time you tried our IT services for yourself?

Choosing Cloud Storage As Part Of Your IT Services: How does it work?

In recent years, more and more organisations have expanded IT Support Services, embracing the latest cloud technologies, for very good reason. The cloud delivers incredible data analytics and processing power whilst offering unlimited rapid scalability. This is done at highly cost-effective prices.

Offering superb storage solutions is another of the Cloud’s strengths. Read on to discover more about what cloud storage actually means and how it works.

What Is ‘The Cloud’?

When people talk about “the Cloud”, it’s easy to imagine our data simply being held vaguely in the atmosphere somewhere. Perhaps in the very same elusive ether that provides other modern technologies, such as wireless internet connectivity or 5G. In truth, it’s a little more down-to-earth.

The cloud is a generic name for thousands upon thousands of computers linked to the internet which can be drawn upon to deliver the processing power required by its clients. The largest “clouds” can be made up of computers distributed over a number of data centres (vast premises which store and manage these machines) in a number of different locations. By offering shared computing resources in this way, cloud computing opens up incredible performance to users whilst keeping costs low.

So rather than enduring the expense of purchasing and maintaining relevant hardware to store all company data, using the cloud allows you to simply subscribe to a storage service.

What About Cloud IT Storage?

When you choose to store your business data (which can include user, organisational, or application data) in the cloud, this means that in physical terms, data will be held on servers at a data centre location, where it will be managed securely. The data centre operators are responsible for ensuring company data remains accessible.

Accessing the data can be achieved in a number of ways, too: such as through an API (application programming interface), a CMS (content management system), or a cloud storage gateway. There are three main options when it comes to adopting cloud storage services. There is the public cloud option, the private cloud option, and the hybrid cloud option. Understanding the differences between the three will help you to make the best choice for your organisation.

Public Cloud

Public cloud is the easiest to get started with and makes a good choice for small to medium-sized businesses, or where it is largely unstructured data which will be stored. In this provision, the data is kept on machines owned and operated by the service provider (such as Microsoft Azure, Amazon, or Google). This means your company’s data could be held across a number of different data centres, or even different countries. This is useful, however, as it reduces the chance of substantial data loss should a disaster such as fire or flood affect a single data-holding location. In this type of storage service, you will usually “pay as you use”, making it a very cost-efficient choice, although transaction charges may also feature.

Private Cloud

The private cloud option allows a business or organisation to create their own in-house cloud, keeping data securely behind a firewall. This option is better suited to larger companies, as it requires stringent security and managed IT services, and of course, taking on the expense of both purchasing the necessary machines and maintaining them.

Hybrid Cloud Model

Finally, a hybrid cloud model blends public and private clouds to create a bespoke environment that can deliver high levels of flexibility and data deployment options. However, the task of administering a hybrid cloud can be extremely challenging because it is important to ensure that both public and private platforms and applications work together properly.

Practicalities of Cloud Storage IT Services

Whilst it’s clear that choosing to store your organisation’s data in the cloud can offer some superb benefits, it’s still important to assess whether it’s the right choice for your needs. Assess the costs of cloud storage, including the expense of setting up and running your own machines if you want to create a private or hybrid cloud environment, likely requiring a dedicated IT services team. Be sure to create a cloud safety policy for all staff to follow, in order to ensure that accessing data in this way is managed securely. That being said, for purposes such as backing up files, DR (disaster recovery), or archiving “cold” (infrequently used) data, the cloud is an invaluable tool to have at your disposal.

Our expert team here at Andromeda IT Solutions will be very happy to understand your organisational needs and offer appropriate cloud-based solutions to ensure you achieve a truly cost-effective solution.

Discover The Benefits Of IT Support For Small Businesses

There’s no getting away from it: these days, no matter what industry your business may be operating in, the chances are that it will be dependent on an ever-growing complement of technology. From managing your cloud services and maintaining your brand’s website, through to managing equipment and staying on top of cyber security, this means that there are plenty of tasks to be added to your “must do” list.

Furthermore, the recent Covid pandemic has accelerated this trend for digitisation, meaning that more and more organisations now have remote working to facilitate, or a greater range of online services to offer to their customers, increasing the pressure on business owners to keep everything running as it should.

Of course, having the latest technology will bring a host of benefits to your organisation, from happier staff, better engagement with customers, and improved productivity.

However, maintaining it all can prove challenging, particularly if you aren’t technology-minded. That’s why IT support services can be a valuable addition to your company’s armoury of experts.

Outsource IT Support & Save Money

Thankfully, even small businesses operating on a shoestring budget can enjoy the benefits of a digitised organisation. Rather than employing an in-house IT support team, many IT companies offer a cost-effective solution in which you outsource your needs to their specialists. As a result, not only do you save money on salaries (which can be high for an experienced and skilled IT technician), but in many cases, you can pay simply for the support you need, when you need it. This makes an ideal solution for firms which may only occasionally run into tech problems, or which need assistance when new hardware or software is being set up.

There When Your Business Needs IT

There are countless times when your business could need technical help, and fast. Whether it’s a broken desktop, or a malware attack that’s stopping your usual operations, it’s imperative that a solution is found quickly if you want to minimise disruption to your business, as well as loss of income.

There are many options when it comes to IT services, meaning that whatever your business needs, you can find the perfect solution. From hiring a consultant to get you set up and running with a brand new infrastructure, through to simply paying for a backup and recovery service which is well worth investing in to protect your business against data loss, there are almost no limits to the type of service you can choose.

You can have a service that sees the third party IT firm completely take over the day-to-day running of all your IT, or simply cherry-pick the IT services that you need the most, such as setting up email, providing networking solutions, or delivering virtual desktop provision and management. Many IT companies will be able to provide remote assistance, or work at evenings or weekends, ensuring that disruption is kept to an absolute minimum.

You may decide an IT audit is a good idea, especially if you are expecting to grow your business soon. Here, an expert can assess what you may need to change or adopt in order to achieve your business objectives. Such an audit can also reveal issues such as inadequate security measures, thanks to the use of advanced diagnostic tools.

Furthermore, these professionals will also be able to train your in-house team so that your technology investments are fully optimised – another reason why choosing IT support services makes for a cost-effective decision.

It’s a good idea to talk to a few IT companies in the first instance to find out just what is available and get a quote for the kind of support you want. Be sure to ask for testimonials from their existing clients before committing, too.

A Smart Choice for your IT Solutions

In the past, even the smallest of businesses have realised that bringing in outside expertise can be unavoidable (think accountants and lawyers, for example). And in the modern world, this means that having access to specialist tech support should now be considered equally essential. When you think of the havoc that IT problems could wreak on your business – anything from lost sales due to your website going down, through to the potentially ruinous financial and legal repercussions of a data breach – it certainly makes sense to be prepared, and let the experts take care of your IT services.

With so many different options available, there’s sure to be a support solution that’s perfect for your business. Why not speak to the friendly experts here at Andromeda IT Solutions today to find out more?

Grow your business with advanced IT support from Andromeda 

IT Support Services Teesside

When you want to take your business to the next level, you will almost certainly find that there are many aspects of your enterprise that will need to be expanded or upgraded. These range from taking on more staff, moving to larger premises and, of course, making sure that your crucial IT infrastructure is ready and able to handle the increased demands that your growth will place on it. 

You Can Trust Andromeda Solutions To Support Your Business

Here at Andromeda Solutions, we have all of the knowledge and expertise needed to create a bespoke solution for your growing business. Our award-winning IT services and support spans every aspect of corporate IT, from helping your business to get up and running with the latest cloud software, through to setting you up with VOIP telephony to ensure you stay in touch with those new clients. 

We are proud to take a different approach to providing IT solutions to small and medium-sized businesses, in which we take a corporate-style method and apply it to the SME market. At Andromeda Solutions, we adhere to ITIL, the Information Technology Infrastructure Library, which is the world’s most widely accepted approach to IT service management best practice. The result is an IT support solution that is always efficient, cost-effective, and transparent. There will never be any confusing jargon to baffle you when you work with us!

A Host of IT Solutions to fit every need

We offer a comprehensive range of technical services, covering all of the IT areas that your business may rely on. These include networking and connectivity, security, servers, cloud connectivity and more. We can even provide your business with fully outsourced IT support, removing the need for you to employ an in-house team. With both pay as you need, and ongoing contracts available, we offer a flexible solution to any IT issue. 

As an SME client, you can be assured that here at Andromeda Solutions, we make it straightforward to deal with us, so you can get back to focusing on your business. When you call, you will be connected straight through to one of our trained IT consultants, rather than leaving you dealing with a call handler. This ensures that we can get to work on providing you with your ideal solution at once. Our pricing is always transparent, too, and we can tackle your problem at a time that suits you, thereby ensuring the minimum of disruption to your business. Calls are answered with 3 seconds, on average, with 98% of cases resolved within just an hour. 

Choose Andromeda Solutions For IT Support In Middlesbrough 

When you choose Andromeda Solutions for your growing business’ IT needs, you are placing it in the very safest of hands. Our many awards attest to the outstanding quality of both our technical and customer services, as do our glowing testimonials from our happy customers.
We even offer a 30 day free trial for SMEs, so why not discover for yourself how we can help your business?

IT Support Specialists in the North East – Andromeda Solutions are moving to larger offices in Queensway Business Centre 

Here at Andromeda Solutions, exciting changes are afoot! After having a successful time building our IT services and support business over a period of several years, we are now expanding our operation’s headquarters, and moving into a larger space.

An Exciting New Era for Local IT Company – Andromeda Solutions

Whilst Andromeda IT Solutions remains in the Queensway Business Centre, our upcoming move sees us taking on a much larger space. This change reflects the growing success of our company, which has gone from strength to strength over the last few years. 

Indeed, Andromeda Solutions has won many prestigious awards, recognising our skilled technical support IT team for the superb service they deliver to both our business and domestic customers. Already this year, Andromeda has added to its trophy cabinet, by winning the coveted “Best IT Support Services Provider 2022 – Middlesbrough” title in the 2022 Global Excellence Awards, “Best IT Company Of The Year 2022 -UK” in the EMG Publishing awards, in addition to nods at the Prestige Awards and Northern Enterprise Awards. 

Find An Award-Winning IT Support Engineer At Queensway

The Queensway Business Centre is the ideal location for our growing IT solutions company. It’s a modern, purpose-built complex that combines offices, workshops, and light industrial premises, making it the perfect place for Andromeda to carry out all of our award-winning IT support activities. As well as providing a range of IT solutions (such as cloud services, VOIP telephony, networking and cyber security), we also carry out customer PC repairs and health checks. 

And we’re easy to find if you ever need to visit us, as the Queensway Business Centre is conveniently located just off the A66 and A171 in Middlesbrough, and can be accessed from the Queensway bus stop in under three minutes’ walk. Rail passengers can find the South Bank Railway station just under 1.5 miles away. 

Discover The Andromeda IT Difference

Andromeda Solutions stands out from the competition thanks to our unique approach to IT services. We take a corporate approach to SME IT needs, which means that we deliver an effective, cost-efficient IT solution that adheres to the industry standards of best practice. Furthermore, we pride ourselves on giving a clear, transparent service that’s totally free of confusing jargon. 

When you call Andromeda IT Solutions, you will be put straight through to an IT support engineer, rather than having to waste time dealing with a call handler. And with options for appointments at your home or workplace, and at times that suit you, our service is as flexible as you need. So, if you need IT support in Middlesbrough or the surrounding areas, please give Andromeda a call.

Advanced Email Security – Protect Your Business

Protect your business with advanced email security

Protecting your business in the modern world means focusing on creating a robust set of cyber defences, and achieving this starts with looking at your email. Today’s cyber criminals often use emails as an effective route into the networks and IT systems of an organisation, with the intention of stealing or corrupting sensitive data. With new threats emerging all of the time (approximately one million new malware threats every day) [1], it’s essential that businesses take the right steps as soon as possible. 

Andromeda Solutions Recommends Hornet Security 

There are a number of IT strategies that can work well in the face of these threats, and here at Andromeda Solutions, our team of experts are fully up-to-date on all of the latest cyber security approaches. That is why we recommend that our clients make use of the highly effective tools from Hornet Security. This suite of security software tools can provide the stringent defences needed to secure email accounts, with a range of advanced features including fraud and ransomware protection mechanisms. 

As a cloud-based solution, the Hornet Security product offers key advantages for businesses, too. The email spam and malware filter technology is able to detect 99.9% of spam and 99.9% of malware that is introduced via emails – these are the best detection rates available. The result is an email inbox that is free of irritating spam content, and the peace of mind that comes from knowing every email you open has already been checked for signs of DDoS (Distributed Denial of Service) or phishing attacks. As a whopping 50% of email traffic is estimated to be spam content, this feature is certainly well worth having. 

The software from Hornet is smart, too, with its Advanced Threat Protection product providing a robust defence against even blended attacks, which use multiple types of malware in a single attack. It also eliminates the dangers posed by malicious encrypted email files, by decrypting and analysing suspicious emails and scanning them for viruses. And if the software does detect signs of malware, it automatically sends an alert and provides a full analysis of the incident for your system administrator. 

Enjoy Email Security With Andromeda Solutions

By making email protection your priority, you can spare your business the dangers posed by hackers, which can include devastating financial losses as well as reputational damage. At Andromeda, we pride ourselves on providing transparent, friendly IT support, making us the ideal partner for your cyber security needs. Our team of specialists take a corporate style approach to SME IT support, ensuring that you receive the best possible solution for your unique IT needs. Our service is flexible, too, so we can create the best email security strategy for your business, at a time that suits you. 

Why not get in touch with Andromeda Solutions today, and discover how our award-winning service can protect your business?