Computers Over the Decades

Imagine landing at work to a desk FULL of files, papers and the all important roladex with not a computer in sight. There certainly wouldn’t have been the need for IT support! If you remember such times; what were they like? Over the years computers have evolved and advanced significantly, meaning today we have every piece of information required at the click of a button.

Let’s take a walk down memory lane;

1930s Calculating Machines

Considered the world’s first ever programmable computer, the calculating machine was created by Berlin born Konrad Zuse. Using his parents’ living room to design a prototype, Zeus used metal plates, pins and old film to create a machine that could easily add and subtract.

The 1940s Mathematical Robot

By the 1940s technology really started ‘hotting up’ with the introduction of the ENIAC created by John Mauchly. Designed to aid the army with ballistics and analytics, this machine had the ability to calculate thousands of problems every second. If you’re imagining a neat little desktop sized box then think again. The ENIAC required a 1,500 square foot room to accommodate its 40 cabinets, 6000 switches and 18,000 vacuum tubes. Imagine the IT Support requirements for this!

Sticking With Matchs in the 1950s

With the 30s and 40s creating computers designed to solve maths related problems, the 1950s focussed heavily on use for scientific and engineering research. In 1954 the JOHNIAC was introduced and operated successfully for 13 years by RAND researchers before its demise.

The 1960s Programma 101

Of course everything changed in the 60s! Alongside peace and music festivals the Italian made Programma 101 was introduced to the market and sold as a desktop computer to the ‘average customer’. Prior to 1965, computers remained reserved for engineers and scientists. The Programma 101 however offered features helpful to everyone. This machine was the size of a typewriter and was equipped with 37 keys and an in-built printer.

1970s Introduced The Mouse

A surge in technological advancements meant the Xerox Alto could not only print documents, it could send emails. This computer included a screen, keyboard and mouse and was designed for use by everyone including children. It’s suggested that the Xerox Alto influenced Apple designs in the 80s.  

The 1980s Apple’s Macintosh Changed the Computer Industry

In 1984, Steve Jobbs introduced the world to his Macintosh computer, a brand that has only strengthened over time. Similarly to the Xerox Alto, the Mcintosh was available to everyone and included a screen (small at 9 inches), keyboard and mouse. What was prevalent about this design was the interface of windows and icons. The Macintosh was extremely light in comparison to previous machines weighing just 22 pounds. If you were lucky enough to afford one, the Apple Macintosh would have set you back £2,092. This is the equivalent to just under £5,000 in today’s money.

Stepping into the 90s with the iMac G3

The iMac G3 was customisable and quirky with its Bondi blue clear casing. Alongside the now standard screen, keyboard and mouse, this machine included USB ports and was designed to be portable. Introduced in 1997, again by Steve Jobbs, it’s suggested that the 800,000 computers sold in the first five months of launch actually saved Apple from going under. Imagine that!

2000s and Laptops

In a bid to make computers as portable as possible, laptops increased in popularity in the early 2000s. Thanks to Steve Jobbs in 2008, the first ever MacBook Air was introduced to the world. Brave enough to remove the CD drive this machine measured 0.76 inches thick and changed the industry forever. 

Benefits of IT Support as a Service

Since the COVID-19 pandemic and its subsequent lock downs, businesses have forever changed the way they operate. With staff members all over the country forced to carry out duties from home, higher management and company owners have realised the benefits attached. Today we’re investigating the advantages of outsourcing IT Support as a service.

Onsite & Remote IT Support

Remote IT support involves troubleshooting and fixing computer related issues directly from another location. Technicians have the ability to remotely connect to a device when needed. If onsite help is required, a specialist will travel to the required location.

Will my business benefit from remote IT services?

Outsourcing IT support is not a service reserved for larger businesses. Smaller companies will save time and money when opting to outsource. Remote IT services provide a cost effective solution to gaining the same support levels received by corporate giants. Let’s take a look at some of the benefits of remote IT support and Help Desk services.

You’ll Experience a Rapid Response

If experiencing issues, your remote specialist can jump on the problem immediately without having to travel to your place of work. This process ensures maximum uptime and uninterrupted workflow.

Operational Costs are Reduced

The savings a company makes when opting to outsource IT support is potentially rather large. Because the cost of a dedicated support contract is significantly lower than hiring a specific individual, companies are able to manage cash flow much more effectively whilst passing these savings onto customers.

Productivity Increases

Because remote IT support means there’s always someone on hand, productivity naturally increases. Updates, changes and fixes can be actioned at any time so employees are free to focus on daily tasks without interruption. With the right support contract in place that’s bespoke to the needs of your business, less time is required managing employee schedules.

Employee Benefits

Giving employees the option to work in the office, from home or using the hybrid method offers trust and respect. Creating an efficient, relaxed environment where people can work where they feel most comfortable means productivity increases alongside loyalty. Giving employees such freedom reduces staff turnover whilst creating a solid work environment.

Knowledge is Shared

With inhouse IT support, employees bring problems directly to the responsible specialist who will make the fix alone before moving on. With remote support services, knowledge is shared between the contractor and employee, helping improve staff’s overall ability to restore or maintain operations.

Early Access to New Technologies

It’s easy to rely on exissting technologies whilst carrying out the same processes over and over again. If it’s not broken, don’t fix it right? Becoming stuck in your ways means you could be missing out on not only utilising some of the newest technologies but creating further time and monetary savings. Specialist IT support companies receive all the necessary training and guidance regarding brand new technology. In turn, applications worth considering for your business are offered quickly and sometimes with discounted access.

Patches, Updates & Maintenance

Outsourced IT support services cover everything required for a safe and smooth user experience including cyber security. The provision of regular maintenance means downtime decreases whilst viruses and cyber threats are closely monitored. In addition, the risk of data breaches is reduced alongside compliance violations and damage to brand value. When researching IT support companies, choose one that provides managed security services. With cyber threats at an all time high, this is the ideal solution for smaller companies without an in house IT team. Specialists have the ability to manage integrations, permissions and more.

Andromeda Solutions Wins 2022-23 North England Prestige Award For IT Support!

Andromeda Solutions has triumphed yet again, this time at the North England Prestige Awards, where the company has scooped a prize recognising superb performance in delivering IT Support and relevant services.

What Are The Prestige Awards?

Introduced by Corporate LiveWire, the Prestige Awards have a long and highly impressive global pedigree, having handed out plaudits all around the world. From Australia, Africa and Iceland to the USA and UK, Prestige Awards have spent a number of years dedicating their work to the recognition of the very best businesses making standout achievements in their industry or sector.

The Prestige Awards are designed to highlight that often it’s the smaller to medium-sized enterprises which are making a big impact; a category of businesses all too often overlooked for the big international prizes. As a result, the team behind Prestige Awards hones attention on varying regions and cities, choosing locations where communities of independent SMEs are thriving. Recent awards in the UK have focused around Oxfordshire, Wales, Scotland, Bristol, Central England, and, of course, the North of England, for which Andromeda Solutions was nominated.

Why The Focus On SMEs?

The Prestige Awards focus on recognising the achievements of SMEs (small to medium sized enterprises) as opposed to rewarding bigger names that may have a national or even global presence. This decision to focus on SMEs was born to the belief that independent companies are the real backbone of a nations economy whilst also reflecting unique strengths and other qualities that stem from their local environment.

Nominations for standout small businesses are invited from each region with the aim of finding the enterprise which has represented the best in its particular field over the previous twelve month period. In order for the judges to make the right decision, each nomination must be backed up with evidence of the business’s excellence, including positive testimonials from clients, details of any awards received or accreditation’s earned, as well as demonstrating how the company goes above and beyond their competition.

We are delighted to say that winning this coveted Prestige Award, Andromeda Solutions has proven it has fulfilled all of these requisites, showing yet again we provide the very highest quality of IT services in the North of England.

Andromeda Solution Delivers Standout IT Support

Our many glowing testimonials from delighted customers have proven the quality of our IT services and support, time and again. With praise for “outstanding”, “honest”, and “efficient” services, it’s no wonder we have coveted 5 star ratings on Facebook, Yell, and Google. Indeed, we’ve already been recognised by several other awarding bodies, earning an impressive array of titles from Three Best Rated, the Global Excellence Awards, and the Northern Enterprise Awards, to name but a few.

Working with both domestic customers and SMEs we’re able to help with every aspect of IT. From networking and security systems, VOIP telephony and servers, through to getting you set up with the most advanced Cloud software, Andromeda takes a corporate-style approach to small and medium-sized enterprise solutions, ensuring the most efficient and effective results. We also take care of routine maintenance and repairs at a time that best suits you or your business (many problems can even be dealt with remotely for maximum convenience).

Discover Andromeda Experience For Yourself

Andromeda Solutions is so confident your small to medium-sized business will love our award-winning IT support and services that we are offering a 30 Day Free trial, subject to terms and conditions. Why not get in touch to learn more about our incredible range of services. Your call will be put through to one of our skilled IT consultants straight away, rather than leaving you to deal with any call handlers. With transparent pricing and clear communication every step of the way, isn’t it time you tried our IT services for yourself?

Discover The Benefits Of IT Support For Small Businesses

There’s no getting away from it: these days, no matter what industry your business may be operating in, the chances are that it will be dependent on an ever-growing complement of technology. From managing your cloud services and maintaining your brand’s website, through to managing equipment and staying on top of cyber security, this means that there are plenty of tasks to be added to your “must do” list.

Furthermore, the recent Covid pandemic has accelerated this trend for digitisation, meaning that more and more organisations now have remote working to facilitate, or a greater range of online services to offer to their customers, increasing the pressure on business owners to keep everything running as it should.

Of course, having the latest technology will bring a host of benefits to your organisation, from happier staff, better engagement with customers, and improved productivity.

However, maintaining it all can prove challenging, particularly if you aren’t technology-minded. That’s why IT support services can be a valuable addition to your company’s armoury of experts.

Outsource IT Support & Save Money

Thankfully, even small businesses operating on a shoestring budget can enjoy the benefits of a digitised organisation. Rather than employing an in-house IT support team, many IT companies offer a cost-effective solution in which you outsource your needs to their specialists. As a result, not only do you save money on salaries (which can be high for an experienced and skilled IT technician), but in many cases, you can pay simply for the support you need, when you need it. This makes an ideal solution for firms which may only occasionally run into tech problems, or which need assistance when new hardware or software is being set up.

There When Your Business Needs IT

There are countless times when your business could need technical help, and fast. Whether it’s a broken desktop, or a malware attack that’s stopping your usual operations, it’s imperative that a solution is found quickly if you want to minimise disruption to your business, as well as loss of income.

There are many options when it comes to IT services, meaning that whatever your business needs, you can find the perfect solution. From hiring a consultant to get you set up and running with a brand new infrastructure, through to simply paying for a backup and recovery service which is well worth investing in to protect your business against data loss, there are almost no limits to the type of service you can choose.

You can have a service that sees the third party IT firm completely take over the day-to-day running of all your IT, or simply cherry-pick the IT services that you need the most, such as setting up email, providing networking solutions, or delivering virtual desktop provision and management. Many IT companies will be able to provide remote assistance, or work at evenings or weekends, ensuring that disruption is kept to an absolute minimum.

You may decide an IT audit is a good idea, especially if you are expecting to grow your business soon. Here, an expert can assess what you may need to change or adopt in order to achieve your business objectives. Such an audit can also reveal issues such as inadequate security measures, thanks to the use of advanced diagnostic tools.

Furthermore, these professionals will also be able to train your in-house team so that your technology investments are fully optimised – another reason why choosing IT support services makes for a cost-effective decision.

It’s a good idea to talk to a few IT companies in the first instance to find out just what is available and get a quote for the kind of support you want. Be sure to ask for testimonials from their existing clients before committing, too.

A Smart Choice for your IT Solutions

In the past, even the smallest of businesses have realised that bringing in outside expertise can be unavoidable (think accountants and lawyers, for example). And in the modern world, this means that having access to specialist tech support should now be considered equally essential. When you think of the havoc that IT problems could wreak on your business – anything from lost sales due to your website going down, through to the potentially ruinous financial and legal repercussions of a data breach – it certainly makes sense to be prepared, and let the experts take care of your IT services.

With so many different options available, there’s sure to be a support solution that’s perfect for your business. Why not speak to the friendly experts here at Andromeda IT Solutions today to find out more?

Andromeda wins another two awards for IT support

Teesside IT company Andromeda Solutions are continuing to build on their incredible reputation for excellence by being honoured with two new awards. The IT services company has been recognised by the prestigious Northern Enterprise Awards, which seeks to champion the very best of businesses in the North-East region.

Two new awards

The 2021 Northern Enterprise Awards has seen Andromeda win in an impressive duo of categories, scooping the top prizes for ‘IT Company Of The Year 2021- North East’, and ‘Customer Service Excellence Award 2021’. Presented by SME News, the Northern Enterprise Awards are now in their third year, they focus on rewarding local companies who show innovation and excellence in the way that they run their business.

The Northern Enterprise Awards recognise businesses from a wide range of industries and sectors, all in the aim of showcasing that the region has plenty of exemplary companies based there. A hub for media, arts and technology enterprises, these awards give the top companies in the area the opportunity to be named the very best in their specific category.

A strong reputation for IT support in Middlesbrough

Of course, those who have already experienced the IT solutions provided by Andromeda will not be surprised to see this business named as a double category winner. The Teesside IT services company has already been honoured with a number of prestigious awards, thanks to its commitment to delivering a first class transparent, flexible service with no middlemen involved. Customers are directly put through to speak to a senior engineer straight away, ensuring that there is no delay in finding the right solution to any IT issue.

Previous awards, such as ‘IT Service Of The Year – North Yorkshire’, from Prestige Awards in 2021, and Three Best Rated’s ‘Best IT Services Middlesbrough’ in both 2020 and 2021 (alongside the gaining of a highly coveted five-star rating from the organisation) further demonstrate that for those looking for IT support in Middlesbrough, there is a clear and easy choice.

The best IT services in Teesside

With solutions tailored to both businesses and home computer users, Andromeda makes the perfect choice for anyone needing anything from PC repairs and diagnostics, through to ongoing projects and complete service management. With the commendations by the Northern Enterprise Awards, proving yet again that Andromeda is the best in the region, its reputation for excellence is continuing to grow.

Get in touch today and discover the Andromeda difference for yourself. And better yet, if you’re an SME, you can enjoy the benefits of our award-winning service risk-free when you sign up for our 30-day free trial, subject to terms and conditions.