Andromeda Solutions: Award Winning IT Services in Middlesbrough

It’s official: if you are looking for the very best in IT support in Middlesbrough, then Andromeda Solutions is the award-winning choice.

The Best IT Services in Middlesbrough

Andromeda Solutions has been recognised by Three Best Rated as a five-star rated IT support company, and named as the winner of the best IT support company in Middlesbrough. Any IT support company would be honoured to receive this prize, as this comes following a thorough testing by Three Best Rated, using their 50 Point Inspection criteria, making Andromeda Solutions’ ultimate success a genuine indicator of superb service.

A Rigorous Selection Process

To win this prestigious award, Andromeda Solutions were put through our paces by the 50 Point Inspection process, which Three Best Rated use to find out which IT company can truly be considered exceptional. With ratings for aspects of the business such as History, Services, Operating Hours, Website and Reviews, Three Best Rated carry out rigorous scrutiny to choose their award winners. As a result, it’s clear to see that our team here at Andromeda Solutions offers an outstanding service in every respect, gaining top inspection scores in many key areas, such as services, responsiveness and online appointments.

High Praise for Andromeda Solutions IT Company

Three Best Rated praised Andromeda Solutions, noting that we deliver a full spectrum of IT services and IT support to both home and business customers based in the North East. They also commented that Andromeda Solutions specialises in secure, reliable server technology, with well-designed networks that are fast and reliable, offering maximum uptime.

Three Best Rated was particularly impressed with our commitment to respond within an hour to business-critical problems, and the ability for clients to check up on their progress online. Three Best Rated also liked the customer service experience afforded by the free PC check-ups offered by our team, who can diagnose any issues and carry out computer repairs too.

A Great Choice for IT Services in Teesside

With this award, we believe that Andromeda Solutions stands apart from the competition in providing IT support in Middlesbrough and the North East region. Proving an increasingly popular choice for both businesses needing IT support or services and home customers wanting computer repairs or check-ups, our friendly team has the experience and expertise to solve any problem quickly.

This recognition from Three Best Rated with regards to Andromeda Solution’s work will hopefully encourage many more customers to discover how the best IT support services can help them, too.

The benefits of Microsoft 365

Offering businesses a host of impressive benefits, Microsoft 365 makes a smart choice for any modern organisation. It’s the all-round IT services solution that can help your organisation thrive. This blog post explains what Microsoft 365 is, and the main business benefits of Microsoft 365.

What is Microsoft 365?

Previously known as Office 365, Microsoft 365 is a powerful software solution for all your business’s requirements. Comprising a wide range of the tools you need every day, including Word, Excel, PowerPoint, and Teams, it’s an integrated productivity suite that can help your organisation achieve real digital transformation. With the finest security protocols built-in as standard, you can transform your processes with the benefits of the latest AI-powered cloud computing technology.

Accessibility for the modern workforce

With the rise of remote working, choosing Microsoft 365 is the perfect solution for ensuring continuity across your business. All that is needed is an internet connection. With all your files safely stored in the cloud, your staff will be able to access everything they need wherever they may be working. The suite works across all devices, too, making it an excellent means of maximising productivity.

A cost-effective solution

The great benefits of this software are more affordable than you might expect. The cloud-based nature of the suite makes 365 an economical choice, with a monthly subscription payment plan. This makes it the perfect tool for ensuring that you stay agile and flexible, as you can scale your subscription as your needs change. With all software installation and updates included, it really is excellent value.

Security as standard

You can enjoy the reassurance of the most advanced security measures, with access to your data protected with two-factor authentication. Anti-malware and threat detection helps keep cyber criminals at bay, identifying any issues and dealing with them immediately, taking the strain off your IT support.

Key Microsoft 365 business features

The package offers a range of applications that can make the best of every working day. With features such as Microsoft Teams, OneDrive, SharePoint, and many others, it’s the software solution that covers all of your organisation’s requirements.

What is Microsoft Teams?

Now better than ever, Microsoft Teams benefits the modern organisation where staff are frequently working from home. It’s the ideal business communication platform, allowing messaging and video-conferencing together with tools which facilitate real-time collaborative working.

What is Microsoft OneDrive?

Microsoft OneDrive is your online storage platform, where your valuable data will be stored with optimum security. It means that your files are accessible wherever there is internet access, letting your staff get to work wherever they are. With 1TB of storage available, it’s an excellent way to streamline your data to minimise data sprawl.

It’s clear, then, that the Microsoft 365 business credentials are unbeatable, making it an ideal software solution for any modern enterprise. Affordable, secure, and able to handle all of your requirements with a range of tailored business applications, you can enjoy the gains in efficiency and productivity that are sure to follow. Andromeda Solutions is an official reseller and support provider of Microsoft 365. Contact us today to find out more and discover how we can help your business. 

How Cisco Meraki can benefit your business

If you’re looking to expand your business, upgrade your old IT systems, or you want to maximise the efficiency of your wi-fi network, you need a secure networking system such as Cisco Meraki. Cisco Meraki is an industry leader who provides an efficient cloud-based networking solution. With more people than ever working from home, Cisco Meraki can help your team stay connected, productive, and secure whilst working remotely. Andromeda Solutions are authorised Cisco Meraki resellers and fully support their network and security products, discover how Cisco Meraki can benefit your business with this blog post.

What is Cisco Meraki?

Cisco Meraki is a 100% cloud managed networking solution used by over 3 million network devices worldwide. Their cloud-based network has been designed and built for ease of use to make your life simpler and transform your workplace. Cisco Meraki create simple, creative, and powerful IT solutions that have been created to simplify complex problems for businesses.

The Cisco Meraki product range offers a complete range of hardware and software, including wireless LAN, security appliances, mobility management, switches, and security cameras. Their products are designed to simplify businesses IT by eliminating complex architectures and therefore reducing operating costs. All their products have fully integrated networking and are connected to the Cisco Meraki Cloud over a secure socket layer.  

The benefits of Cisco Meraki

Networking can be complicated, time consuming and a burden on any IT department. If managed correctly, a cloud network can drive holistic and strategic change across all areas of your business, saving your company time and money.

Meraki allows businesses to manage their entire network from a centralised dashboard that can be accessed via most devices, including from smartphones. From the dashboard interface, you can access inbuilt analytics and intelligence information. Traffic can be monitored to identify sources that are slowing down your network allowing admin users to make restrictions before it becomes overloaded. Admin users can set application specific rules that can prohibit the use of applications or websites. This network flexibility promotes efficiency, enables you to effectively monitor performance, and improves productivity within your workplace. 

Having secure and powerful IT solutions is more crucial than ever before. With external threats becoming more sophisticated, it is essential that you keep your network secure and protect your business from vulnerabilities such as security breaches, loss of connectivity, or data loss. Cisco Meraki is a streamlined networking system that helps minimise potential risks to your business. Security is a main priority for Cisco Meraki, all their products have been designed and built with security in mind.

Discover how Andromeda Solutions can help your company with our business IT services. We are partners with Cisco Meraki, are an authorised reseller, and employ Cisco-certified engineers. Contact us today to find out more.

The best IT services provider in Middlesbrough

Andromeda Solutions is honoured to be awarded the best IT services provider in Middlesbrough 2020 – what an amazing way to end the year!

We have been awarded this incredible title by the experts at Three Best Rated. Three Best Rated complete a comprehensive 50-point inspection, ensuring they recommend trusted, reliable and professional businesses to their customers. Three Best Rated found Andromeda Solutions to be the best local IT company in our area in their inspection report, receiving top scores in areas such as responsiveness, accuracy, and standards. We are extremely thankful for the recognition and privileged to be presented with the title of best IT services provider in Middlesbrough.   

We could not have received this award without the support and loyalty from our incredible customers. Providing outstanding customer service and exceeding customer expectations is very important to us. We are humbled by the kind words left on our social media pages and very grateful for your recommendations. Thank you for taking the time to review and rate our business, we are appreciative of your honest feedback.

 What is Three Best Rated?

Three Best Rated was created in 2014 with the primary goal of identifying the top 3 local businesses in each specific field, helping their 4 million customers per month find the best organisations near them. They use a vigorous 50-point inspection to score each business, checking everything from the company’s history and ownership, to legitimate reviews and responsiveness. They check the businesses reputation, complaints, ratings, customer satisfaction, proximity, trust, cost, and overall general excellence. Three Best Rated believe that local businesses provide better services than big corporations as they know the local area and understand the needs, wants and expectations of local customers.

Here is what they have to say about Andromeda Solutions:

“Their team specialises in secure, reliable, server technology, offering comprehensive solutions to all your business needs. If there’s a business-critical problem – such as the company server going down – they’ll respond within an hour. You can track their progress online. Their well-designed networks are fast and reliable, with maximum uptime. Andromeda Solutions creates everything from a primary network using a single internet link to a complex network with 100% uptime and seamless failure. They can run checks to find out how your PC is running and diagnose any problems. At Andromeda Solutions, they offer PC health checkup for free.”

-Three Best Rated, 2020

Thank you again to all our customers, and our amazing team for continuously providing exceptional IT services in the North East.

Businesses Rely on Technology

In a modern world, businesses rely on technology. From Australia to the UK and the South West to the North East, it’s all the same.When we began here at Andromeda Solutions, our main aim surrounded the provision of Enterprise Solutions at SME prices. We wanted to ensure our customers have the same level of products and services as the larger companies, at affordable costs.

IT Support

Our services mean you and your company have one less thing to worry about. By knowing your IT Support is safely in our hands, you’re free to do what your do best; run and grow the business. Our team work successfully and reputably across Newcastle, Durham, Middlesbrough, Stockton, Darlington, Hartlepool and the surrounding areas.

Let us Help You

Are you currently spending more and more time fixing computers?

Would like to keep up with modern technology?

Are you having the same problems repeatedly?

Are you using different companies to look after your Computers, Backups, Servers, Firewalls, Networks, Virus protection, Office 365 accounts, VoIP phone systems, Internet?

If yes to any of these questions, it’s about time to invest in the right IT Support company. Our team will provide you with everything from adhoc services to Full IT solutions.

See our reviews on Google, Yell or Facebook to see what our customers are saying.

Choosing IT Support in Middlesbrough

The importance of IT services for business cannot be overlooked. Today we are investigating how to find the best IT Support in Middlesbrough and the surrounding areas.

Defining IT Support & Consultancy

IT support and consultancy differ and it’s important to highlight the variations. IT support covers a multitude of factors including the purchase and management of equipment, cyber security, networks, connectivity and more. A support contract means company owners and management are left to concentrate on running the business. Should any IT related issues crop up, help is a mere phone call away.

In contrast, the consultancy service provides a sounding board to discuss the right IT processes and procedures relevant to the business. This service is ideal for companies on a limited budget and with some level of IT knowledge. A consultant will listen to your thoughts and ideas before providing the best way forward and information on implementation.

What to look for in the Right Support

Your quest for the right level of IT support should always begin with an adequate level of research. Take a look at online reviews, specifically Google and Facebook. Whilst a handful of positive reviews are good, multiple testimonials evoke confidence in a supplier. Make sure each comment differs and refer to numerous services as opposed to just one. 

Reviews Look Good, What Now?

Head across to the website. Does it look professional? Is information easy to find and does it make sense? Can you easily find the contact details required to make an enquiry? These are all the questions you need to ask whilst researching.

Website Looks Professional, What Now?

Take a look at the service section. Is IT support provided in Middlesbrough or the area your business is located? Does the company cover evenings and weekends as well as 9am – 5pm? IT can encounter issues at any time of the day and it’s important you’re fully covered in case of an emergency.

Take Note of Response Times

Should you be faced with downtime or an IT related emergency you need to be confident in response times. Ideally this will be clearly stated on the website, but if not we recommend getting this in writing prior to any conversations. An emergency taking you offline and stopping a business from functioning warrants action within one hour. Less urgent problems should be fixed within a maximum of four hours. If these timescales are not feasible it’s better to look elsewhere. 

A good IT support company will provide you with only the services required. Whilst smaller companies may only need access to one off, quarterly or even yearly support, medium to large may require a monthly contract. If you’re looking for the best possible IT support in Middlesbrough, Stockton, Darlington and the North East, begin your research with Andromeda Solutions.

February Begins

Well its February and we are off to a flying start! Another business signed up and are currently saving money on their IT Services.

How do we do it?

  • We complete a full review of your current IT Systems whilst learning & understanding your needs.
  • Andromeda ensures we stay up to date with the latest technology in order to offer the best solutions for your business.
  • Through our own efficient company, we pass on the savings onto you.
  • Our team form long lasting relationships, rather than a one-time deal.

Give us a call today and find out how we can help your business.

01642 903 810

We dont break the bank

How We Can Help

Pioneering the latest technology, we strive to deliver cost effective IT Support & Solutions, feature rich to our customers. Interested in learning how we can help you further? Get in touch with local experts today.

Our VOIP telephone system has just saved one customer £850 per month! That’s a huge saving and when cash flow is king in a company, every little helps!

Our specialist team covers Teesside including Stockton, Middlesbrough, Hartlepool & Darlington. We also have customers across the North East in Newcastle & Durham.