Discover The Benefits Of IT Support For Small Businesses

There’s no getting away from it: these days, no matter what industry your business may be operating in, the chances are that it will be dependent on an ever-growing complement of technology. From managing your cloud services and maintaining your brand’s website, through to managing equipment and staying on top of cyber security, this means that there are plenty of tasks to be added to your “must do” list.

Furthermore, the recent Covid pandemic has accelerated this trend for digitisation, meaning that more and more organisations now have remote working to facilitate, or a greater range of online services to offer to their customers, increasing the pressure on business owners to keep everything running as it should.

Of course, having the latest technology will bring a host of benefits to your organisation, from happier staff, better engagement with customers, and improved productivity.

However, maintaining it all can prove challenging, particularly if you aren’t technology-minded. That’s why IT support services can be a valuable addition to your company’s armoury of experts.

Outsource IT Support & Save Money

Thankfully, even small businesses operating on a shoestring budget can enjoy the benefits of a digitised organisation. Rather than employing an in-house IT support team, many IT companies offer a cost-effective solution in which you outsource your needs to their specialists. As a result, not only do you save money on salaries (which can be high for an experienced and skilled IT technician), but in many cases, you can pay simply for the support you need, when you need it. This makes an ideal solution for firms which may only occasionally run into tech problems, or which need assistance when new hardware or software is being set up.

There When Your Business Needs IT

There are countless times when your business could need technical help, and fast. Whether it’s a broken desktop, or a malware attack that’s stopping your usual operations, it’s imperative that a solution is found quickly if you want to minimise disruption to your business, as well as loss of income.

There are many options when it comes to IT services, meaning that whatever your business needs, you can find the perfect solution. From hiring a consultant to get you set up and running with a brand new infrastructure, through to simply paying for a backup and recovery service which is well worth investing in to protect your business against data loss, there are almost no limits to the type of service you can choose.

You can have a service that sees the third party IT firm completely take over the day-to-day running of all your IT, or simply cherry-pick the IT services that you need the most, such as setting up email, providing networking solutions, or delivering virtual desktop provision and management. Many IT companies will be able to provide remote assistance, or work at evenings or weekends, ensuring that disruption is kept to an absolute minimum.

You may decide an IT audit is a good idea, especially if you are expecting to grow your business soon. Here, an expert can assess what you may need to change or adopt in order to achieve your business objectives. Such an audit can also reveal issues such as inadequate security measures, thanks to the use of advanced diagnostic tools.

Furthermore, these professionals will also be able to train your in-house team so that your technology investments are fully optimised – another reason why choosing IT support services makes for a cost-effective decision.

It’s a good idea to talk to a few IT companies in the first instance to find out just what is available and get a quote for the kind of support you want. Be sure to ask for testimonials from their existing clients before committing, too.

A Smart Choice for your IT Solutions

In the past, even the smallest of businesses have realised that bringing in outside expertise can be unavoidable (think accountants and lawyers, for example). And in the modern world, this means that having access to specialist tech support should now be considered equally essential. When you think of the havoc that IT problems could wreak on your business – anything from lost sales due to your website going down, through to the potentially ruinous financial and legal repercussions of a data breach – it certainly makes sense to be prepared, and let the experts take care of your IT services.

With so many different options available, there’s sure to be a support solution that’s perfect for your business. Why not speak to the friendly experts here at Andromeda IT Solutions today to find out more?

The Many Benefits of Having Managed IT Support Services

Modern businesses are increasingly reliant on the strength and efficiency of their IT infrastructure, with the vast majority of essential daily operations and processes now carried out digitally. Yet even as the complexity of these IT systems continues to evolve, many organisations are simply not equipped to handle the demands of this crucial business backbone.

From cloud computing to security protocols, device maintenance and repair, the smart option is to look outside your company for a specialist who can provide the managed IT support services your enterprise needs. Andromeda Solutions provide stress-free, reliable, and efficient IT support so you can take care of the day-to-day running of your business.

You Can Rely On The Experts

Here at Andromeda Solutions, we pride ourselves on delivering the highest standard of IT service management. We cover all aspects of IT, from networks and cloud migration to cyber security and VOIP telephone systems, as well as providing the essential maintenance and repairs to your computers and other equipment. When you partner with Andromeda for your IT support, you can look forward to a quick, friendly service each and every time, with your call being immediately connected to a highly trained IT consultant rather than leaving you to waste time dealing with call handlers.

An Unbeatable Experience

Our ethos is to deliver our service with complete transparency, keeping you informed at every step of the way without blinding you with senseless jargon. It’s little wonder then that we’ve been recognised as an industry leader, with many prestigious awards to our name, including “Best IT Services In Middlesbrough” from Three Best Rated.

Our services are also cost-effective: by outsourcing your IT requirements, you can not only save on the costs of a dedicated in-house tech team, but can also enjoy flexible payment packages, including pay as you go. You can even access our superb IT support for one-off projects or problems, making it the ideal solution for any scenario.

Try Our Award-Winning IT Support For Free

We offer a 30-day risk-free trial period for SMEs, which will act as the perfect introduction to the exceptional services that you can expect as an Andromeda Solutions client. We take a corporate approach and tailor it to the SME environment in order to ensure that our IT solutions are second to none, leaving you free to focus on running your business. This offer is only available to new SME customers and is subject to terms and conditions.

With Andromeda Solutions on your side, you’ll soon discover the many benefits of outsourcing IT support, whatever your business may be. Contact us today to find out more!

Andromeda Solutions: Award Winning IT Services in Middlesbrough

It’s official: if you are looking for the very best in IT support in Middlesbrough, then Andromeda Solutions is the award-winning choice.

The Best IT Services in Middlesbrough

Andromeda Solutions has been recognised by Three Best Rated as a five-star rated IT support company, and named as the winner of the best IT support company in Middlesbrough. Any IT support company would be honoured to receive this prize, as this comes following a thorough testing by Three Best Rated, using their 50 Point Inspection criteria, making Andromeda Solutions’ ultimate success a genuine indicator of superb service.

A Rigorous Selection Process

To win this prestigious award, Andromeda Solutions were put through our paces by the 50 Point Inspection process, which Three Best Rated use to find out which IT company can truly be considered exceptional. With ratings for aspects of the business such as History, Services, Operating Hours, Website and Reviews, Three Best Rated carry out rigorous scrutiny to choose their award winners. As a result, it’s clear to see that our team here at Andromeda Solutions offers an outstanding service in every respect, gaining top inspection scores in many key areas, such as services, responsiveness and online appointments.

High Praise for Andromeda Solutions IT Company

Three Best Rated praised Andromeda Solutions, noting that we deliver a full spectrum of IT services and IT support to both home and business customers based in the North East. They also commented that Andromeda Solutions specialises in secure, reliable server technology, with well-designed networks that are fast and reliable, offering maximum uptime.

Three Best Rated was particularly impressed with our commitment to respond within an hour to business-critical problems, and the ability for clients to check up on their progress online. Three Best Rated also liked the customer service experience afforded by the free PC check-ups offered by our team, who can diagnose any issues and carry out computer repairs too.

A Great Choice for IT Services in Teesside

With this award, we believe that Andromeda Solutions stands apart from the competition in providing IT support in Middlesbrough and the North East region. Proving an increasingly popular choice for both businesses needing IT support or services and home customers wanting computer repairs or check-ups, our friendly team has the experience and expertise to solve any problem quickly.

This recognition from Three Best Rated with regards to Andromeda Solution’s work will hopefully encourage many more customers to discover how the best IT support services can help them, too.

Best IT company Middlesbrough

The best IT services provider in Middlesbrough

Andromeda Solutions is honoured to be awarded the best IT services provider in Middlesbrough 2020 – what an amazing way to end the year!

We have been awarded this incredible title by the experts at Three Best Rated. Three Best Rated complete a comprehensive 50-point inspection, ensuring they recommend trusted, reliable and professional businesses to their customers. Three Best Rated found Andromeda Solutions to be the best local IT company in our area in their inspection report, receiving top scores in areas such as responsiveness, accuracy, and standards. We are extremely thankful for the recognition and privileged to be presented with the title of best IT services provider in Middlesbrough.   

We could not have received this award without the support and loyalty from our incredible customers. Providing outstanding customer service and exceeding customer expectations is very important to us. We are humbled by the kind words left on our social media pages and very grateful for your recommendations. Thank you for taking the time to review and rate our business, we are appreciative of your honest feedback.

 What is Three Best Rated?

Three Best Rated was created in 2014 with the primary goal of identifying the top 3 local businesses in each specific field, helping their 4 million customers per month find the best organisations near them. They use a vigorous 50-point inspection to score each business, checking everything from the company’s history and ownership, to legitimate reviews and responsiveness. They check the businesses reputation, complaints, ratings, customer satisfaction, proximity, trust, cost, and overall general excellence. Three Best Rated believe that local businesses provide better services than big corporations as they know the local area and understand the needs, wants and expectations of local customers.

Here is what they have to say about Andromeda Solutions:

“Their team specialises in secure, reliable, server technology, offering comprehensive solutions to all your business needs. If there’s a business-critical problem – such as the company server going down – they’ll respond within an hour. You can track their progress online. Their well-designed networks are fast and reliable, with maximum uptime. Andromeda Solutions creates everything from a primary network using a single internet link to a complex network with 100% uptime and seamless failure. They can run checks to find out how your PC is running and diagnose any problems. At Andromeda Solutions, they offer PC health checkup for free.”

-Three Best Rated, 2020

Thank you again to all our customers, and our amazing team for continuously providing exceptional IT services in the North East.

Businesses Rely on Technology

In a modern world, businesses rely on technology. From Australia to the UK and the South West to the North East, it’s all the same.When we began here at Andromeda Solutions, our main aim surrounded the provision of Enterprise Solutions at SME prices. We wanted to ensure our customers have the same level of products and services as the larger companies, at affordable costs.

IT Support

Our services mean you and your company have one less thing to worry about. By knowing your IT Support is safely in our hands, you’re free to do what your do best; run and grow the business. Our team work successfully and reputably across Newcastle, Durham, Middlesbrough, Stockton, Darlington, Hartlepool and the surrounding areas.

Let us Help You

Are you currently spending more and more time fixing computers?

Would like to keep up with modern technology?

Are you having the same problems repeatedly?

Are you using different companies to look after your Computers, Backups, Servers, Firewalls, Networks, Virus protection, Office 365 accounts, VoIP phone systems, Internet?

If yes to any of these questions, it’s about time to invest in the right IT Support company. Our team will provide you with everything from adhoc services to Full IT solutions.

See our reviews on Google, Yell or Facebook to see what our customers are saying.

Choosing IT Support in Middlesbrough

The importance of IT services for business cannot be overlooked. Today we are investigating how to find the best IT Support in Middlesbrough and the surrounding areas.

Defining IT Support & Consultancy

IT support and consultancy differ and it’s important to highlight the variations. IT support covers a multitude of factors including the purchase and management of equipment, cyber security, networks, connectivity and more. A support contract means company owners and management are left to concentrate on running the business. Should any IT related issues crop up, help is a mere phone call away.

In contrast, the consultancy service provides a sounding board to discuss the right IT processes and procedures relevant to the business. This service is ideal for companies on a limited budget and with some level of IT knowledge. A consultant will listen to your thoughts and ideas before providing the best way forward and information on implementation.

What to look for in the Right Support

Your quest for the right level of IT support should always begin with an adequate level of research. Take a look at online reviews, specifically Google and Facebook. Whilst a handful of positive reviews are good, multiple testimonials evoke confidence in a supplier. Make sure each comment differs and refer to numerous services as opposed to just one. 

Reviews Look Good, What Now?

Head across to the website. Does it look professional? Is information easy to find and does it make sense? Can you easily find the contact details required to make an enquiry? These are all the questions you need to ask whilst researching.

Website Looks Professional, What Now?

Take a look at the service section. Is IT support provided in Middlesbrough or the area your business is located? Does the company cover evenings and weekends as well as 9am – 5pm? IT can encounter issues at any time of the day and it’s important you’re fully covered in case of an emergency.

Take Note of Response Times

Should you be faced with downtime or an IT related emergency you need to be confident in response times. Ideally this will be clearly stated on the website, but if not we recommend getting this in writing prior to any conversations. An emergency taking you offline and stopping a business from functioning warrants action within one hour. Less urgent problems should be fixed within a maximum of four hours. If these timescales are not feasible it’s better to look elsewhere. 

A good IT support company will provide you with only the services required. Whilst smaller companies may only need access to one off, quarterly or even yearly support, medium to large may require a monthly contract. If you’re looking for the best possible IT support in Middlesbrough, Stockton, Darlington and the North East, begin your research with Andromeda Solutions.

How We Can Help

Pioneering the latest technology, we strive to deliver cost effective IT Support & Solutions, feature rich to our customers. Interested in learning how we can help you further? Get in touch with local experts today.

Our VOIP telephone system has just saved one customer £850 per month! That’s a huge saving and when cash flow is king in a company, every little helps!

Our specialist team covers Teesside including Stockton, Middlesbrough, Hartlepool & Darlington. We also have customers across the North East in Newcastle & Durham.