Remote Working!

Following the government’s latest announcement companies must work from home, and we at Andromeda Solutions would like to help with this transition.

We can remotely deploy phone systems, setup remote working systems, VPN’s (Virtual Private Network), Cloud Packages & Unified communications packages.

All of this can be done remotely and quickly with minimal to no downtime during the transition to remote working.

This will enable you to effectively and efficiently continue to operate during these difficult times.

Andromeda Solutions are based in Middlesbrough. Working across the local area including Stockton, Hartlepool and further. Please contact us on 01642 903810, and we would be happy to advise you on the best solutions.

Remote Working - IT solutions Middlesbrough

Are you planning remote working?

Are you planning on your staff working from home?

Have you got systems in place to facilitate this?

Key Systems Include:

* Telephone System
* Email system
* File / Data access
* Application access
* Collaboration
* Laptops

Our team can facilitate successful home working in Middlesbrough, Stockton, Hartlepool and the surrounding areas of Teesside. We also cover Durham and Newcastle making us highly trusted and reputable across the North East.

If you are planning on remote working for your team, Andromeda Solutions will ensure you can facilitate this. please get in touch with one of our team. 01642 903810

Businesses Rely on Technology

In a modern world, businesses rely on technology. From Australia to the UK and the South West to the North East, it’s all the same.When we began here at Andromeda Solutions, our main aim surrounded the provision of Enterprise Solutions at SME prices. We wanted to ensure our customers have the same level of products and services as the larger companies, at affordable costs.

IT Support

Our services mean you and your company have one less thing to worry about. By knowing your IT Support is safely in our hands, you’re free to do what your do best; run and grow the business. Our team work successfully and reputably across Newcastle, Durham, Middlesbrough, Stockton, Darlington, Hartlepool and the surrounding areas.

Let us Help You

Are you currently spending more and more time fixing computers?

Would like to keep up with modern technology?

Are you having the same problems repeatedly?

Are you using different companies to look after your Computers, Backups, Servers, Firewalls, Networks, Virus protection, Office 365 accounts, VoIP phone systems, Internet?

If yes to any of these questions, it’s about time to invest in the right IT Support company. Our team will provide you with everything from adhoc services to Full IT solutions.

See our reviews on Google, Yell or Facebook to see what our customers are saying.

Are you missing THE call?

How much big business are you missing out on because of your current phone system

  • Do you miss calls because you are away from your desk? 
  • Are you missing calls because you don’t have call waiting? 
  • Are you missing business because you don’t have call queues?
  • Are you able to direct calls to different departments?
  • Can you identify if the call is for sale, service, accounts etc.?
  • Do you have call transfer? 
  • Do you have call recording? 
  • Do you have call conferencing? 

If you’ve answered yes to any of these questions, you need to ask yourself ‘Why’?

With the right phone system, we can help to ensure you never miss an important call again. From the perfect voice mail options through to call forwarding, we have the right solution for everyone.

Give us a call @ Andromeda Solutions on 01642 903 810 and one of our team will be happy to help

keypad of a VOIP phone

How do i choose the Best VOIP provider?

Opting to break from a traditional telephone system certainly helps. Companies save money in terms of call costs.

VOIP stands for Voice Over Internet Protocol and involves the delivery of communications via the internet. This service is becoming more popular, especially in this technological age.

Today we are providing you with some helpful hints and tips on choosing the best provider by showing you specifically what to look for.

Determine Call Rates

This may seem obvious but in order to make noticeable savings on call costs you need to fully understand the offering. Upon conversing with VOIP providers make them aware of call patterns and behaviours specific to your company. It’s also helpful to mention any destinations outside the UK that are contacted on a frequent basis. Make sure you have a firm grip on the potential call costs before going ahead.

Quality is King

It may be that from the three quotes received, one is notably cheaper. Ask yourself why this is and investigate quality levels. Cheaper costs are fantastic for every company but not at the risk of poor quality when speaking with clients and potential customers. If your business happens to be rely on ‘over the phone’ customer service, optimal voice quality is an absolute must.

Ensure VOIP Provider Reliability

With an array of VOIP providers all over the UK and indeed worldwide, it’s a highly competitive marketplace. What you need to make sure they’re reliable. Are they an established company with numerous online reviews? Worst case scenario sees you taking a punt on a provider based on cost and quality and they disappear leaving you without telephone access. Do some research first.

Availability & Business Relationship

It’s important to know the availability of a VOIP provider should you need help or find there’s an issue. As business owners and managers we often experience gut feelings when speaking to different companies about required services. Trust these instincts and back them up with relevant research online. Approaching VOIP services in this way help to ensure the growth of long term business relationships.

There are a number of technical aspects to consider when beginning a VOIP journey. The right company, however, will not baffle you with these as opposed to telling you the important factors specific to your business.

So give Andromeda Solutions a call on 01642 903 810 and start saving