Want the best IT Support? Try us free for 30 days

Are you a small or medium-sized business that wants the best IT support? Well, you are in luck, as our team of specialists in Teesside are on hand to help. You can reap the benefits of our award-winning service when you sign up for our 30-day free trial.

Tackling your IT concerns

Whether your firm needs to upgrade their systems or if you are after troubleshooting advice, we are vastly experienced, and our dedicated team are well equipped to facilitate your needs.

We provide a comprehensive range of services, covering core features of business technology:

As we prioritise SME businesses, we boast extensive knowledge, and we use that to apply the finest IT practices to your company. We know how important it is to run an effective business, and so you can be assured that you will only be dealt with by experts when you use us.

Whether we are working remotely or on-site, we provide a bespoke service that is tailored to meet your exact preferences. We also abide closely by the ITIL (the Information Technology Infrastructure Library) best practices protocols, so you know your business will be in excellent shape with us.

We are excellent at communicating with our clients, and we always respond in a timely, and efficient matter to queries or concerns. And that also includes being transparent about every aspect of our services. You will be provided with clear quotes, which includes an unlimited amount of callouts, and we will make sure the messages we deliver are devoid of any confusing business jargon.

Superb reviews

Our reviews speak for themselves. The testimonials from customers are proof you can’t turn down this unmissable offer. Words, such as “outstanding”, “honest”, and “efficient”, have been used to describe our IT support on Google.

If that wasn’t enough, we have recently been named ‘IT Support Service of the Year’ by Prestige Awards, and we have also been recognised by Three Best Rated as the best IT support company in Middlesbrough for both 2020 and 2021.

The perfect choice for SMEs

We have given you a flavour of what we can offer. Andromeda Solutions is the perfect fit for SMEs, and our glowing testimonials should be enough to persuade you to sign up for our 30-day free trial. The trial is open to SME’s only and is subject to terms and conditions.

So, what are you waiting for? Get in touch today and discover how Andromeda can support your business.

Upgrade to Windows 11 with Andromeda Solutions

In a bid to power creativity and productivity, Windows 11 is very close to being launched. With an anticipated release date of 5th October 2021, it is expected that Windows 11 will transform the workspace. At Andromeda Solutions, we will make sure you aren’t left behind. Our team will be on hand to guide you through every step of the journey.

Unlocking the potential of Windows 11

Microsoft Windows 11 will play an increasingly important role in our lives. It has been designed for hybrid work and will support businesses as we enter this new era of work. With a modern and fresh look, Windows 11 is highly intuitive and user-centric, and it will bring a sense of calm to the workplace. Aimed at streamlining your PC, the new features with help you be more productive, whether you’re working from home or in the office.

Discovering Windows 11 and its benefits

Among the key features included are Snap Layouts and Snap Groups, which provide a conducive way to multitask and optimise your screen’s real-estate. When you’re working on multiple windows, you will be able to arrange them into different layouts on the screen taking multitasking to a whole new level. The docking and multi-monitor experience has also been improved for Windows 11 making the process of removing and attaching additional monitors much smoother.

Widgets are more personalised, and you can add them to the interface allowing you to access the most important information to you much quicker. Microsoft teams has had an upgrade and is now fully integrated into the taskbar enabling you to easily connect and communicate with your colleagues. You will also be able to download and run Android apps from your Windows PC.

The rollout of Windows 11 will be a measured and phased approach, and the new developer tools will create a more seamless and stress-free experience.

Get in touch with Andromeda Solutions

At Andromeda Solutions, we want to help make your transition to Windows 11 as smooth as possible. Our IT specialists can carry out any necessary server upgrades using the latest migration tools. We will also make sure your license applications are filled in correctly, so you are up and running in no time.

We are here to improve your experience, and if the recent media coverage of Windows 11 is anything to go by, you won’t want to miss out!

So, what are you waiting for? Windows 11 is right around the corner, and we want you to be at the forefront of the technical revolution. Contact us today and discover how we can help your business upgrade to Windows 11.

Discover award-winning IT support with a 30-day free trial

If you have a small to medium sized business, you will know all too well how essential it is to have a smooth-running IT infrastructure backing you up. And with the growing prevalence of cloud computing, VOIP and other new technologies taking a major role in running everyday operations, it’s vital to have the right IT support by your side.

Award-winning IT services

Here at Andromeda Solutions, our team of friendly IT specialists are here to help, whether you have a one-off project or are looking for an ongoing solution. We can create a bespoke package that meets your organisation’s unique needs, covering a comprehensive range of IT solutions. From servers and cyber security, through to networks and Office 365, our computer experts deliver the results you need, while following industry ITIL best practice protocols. Our service is always transparent, keeping you in the loop with clear explanations at every step. The price you’re quoted is always the price you’ll pay.

When you get in touch with Andromeda Solutions, you’ll be connected to an IT consultant straight away, so there’s no lengthy waits before we start to work on your project. We can work remotely or on-site, at a time that suits you, making our IT service one that truly prioritises our customers. It’s no wonder that we’ve been recognised by the prestigious Three Best Rated as the best IT services provider in Middlesbrough in 2021, and have a five-star rating on Google, Facebook and Yell.com.

Try our IT support for yourself – free for 30 days

Now SMEs looking for IT support in Teesside can discover the Andromeda Solutions experience free for 30 days, subject to terms and conditions. This risk-free offer is the perfect opportunity to see the difference that our unparalleled IT services can make to your IT infrastructure. We focus on tailoring the best corporate IT approaches to the specific needs of SMEs, and the glowing testimonials of our current clients show our proven track record in this area. Why not get in touch today and start discovering our range of services for yourself?

Looking For IT Support? Try Us Free For 30 Days

If you are a small to medium sized business looking for IT support in Teesside, then our team of specialists are here to help. And right now, you can enjoy the benefits of our award-winning service for free when you try us for 30 days risk free.

A wide range of IT services

Whatever your organisation needs from its IT support, our team of computer experts can deliver. We offer a comprehensive range of IT services, covering essential areas of business technology such as:

Our focus on SME businesses means that we are highly skilled at applying the finest corporate IT support practices to meet your goals of increasing efficiency and reducing downtime, all at a competitive price.

We tailor our IT services to each individual client’s requirements, so you can be assured that you will only pay for the support you need.  We pride ourselves on our transparency, with clear quotes that include an unlimited number of callouts. When we tackle a problem for you, this transparency also means that you’ll be kept informed every step of the way, without having to deal with confusing technical jargon.

Award winning IT support

Our five-star service has been recognised by the experts at Three Best Rated. Following a rigorous 50-point inspection, they named us the best IT support company in Middlesbrough. You can experience the Andromeda difference for yourself when you try us free for 30 days, this offer is open to new customers only and is subject to terms and conditions. At Andromeda, there are no intermediaries to deal with: instead, you will be put straight through to an IT consultant who will get to work on finding your SME the perfect IT solution.

The perfect choice for SMEs

This makes Andromeda Solutions the perfect match for SMEs in the Teesside area who want to ensure their IT infrastructure is fit for business. One look at our glowing client testimonials will show why our IT support is second to none, and our free 30-day trial allows you to experience our superb service for yourself, risk free. There’s never been a better time to get in touch and discover how Andromeda can provide the perfect IT support for your business.

Switch up your IT support and try Andromeda Solutions free for 30 days

Any small to medium business owner will be all too aware that having a reliable IT infrastructure is essential to success. And with the growing popularity of cloud-based computing services, combined with an increased need to engage with clients and customers online, it’s never been a more important time to prioritise an effective IT support service.

The ideal solution for your IT services

For SME businesses looking for comprehensive IT support in Teesside, Andromeda Solutions is the answer. Our computer experts are able to tailor our support package to your organisation’s unique needs, covering all aspects of your IT infrastructure, from servers, networks and security, to computer repairs, cloud services and VOIP telephone systems. Our services are available as either an ongoing or one-off solution, with on-demand packages available too.

Fast and friendly IT support

Whenever you get in touch about an issue, you will be put straight through to an experienced and knowledgeable IT specialist. You can be assured that we will start to resolve your problem quickly, either remotely or on-site, at times that suit you (we can even provide support on evenings and weekends). We pride ourselves on our great communication, too, so you can expect to be kept in the loop at all times, with clear explanations every step of the way. Andromeda Solutions follows ITIL (the Information Technology Infrastructure Library) best practice protocols, so you know that your business is in safe hands.

The perfect opportunity to try us for yourself

With the chance to discover the benefits of our service free for 30 days for new customers, there has never been a better time to get in touch. This offer is open to SMEs only and is entirely risk-free, subject to terms and conditions. The testimonials from our current customers should highlight just why this is an offer not to be missed, with our IT support described as “outstanding, honest and efficient”, with “superb service”. It’s little wonder we’ve been awarded 5 stars by Google, Facebook and Yell.com. If all that wasn’t enough, we were also named the best IT services provider in Middlesbrough 2021 by Three Best Rated.

 Why not get in touch today to find out how we can provide the best IT support and services for your organisation?

Get in touch with Andromeda Solutions for expert IT support

If you’re in need of an IT specialist or computer assistance in the North East region, you should get in touch with Andromeda Solutions. Based in Middlesbrough, we provide expert IT services and support to both business and domestic customers. And, with a variety of ways to get in contact and book an appointment, it’s never been easier to access computer experts help and computer repairs.

Our extensive range of IT services

At Andromeda Solutions we offer a comprehensive range of IT services and support to suit all the possible needs of our customers. Our business customers can enjoy the benefits of our IT support packages, which allows the option of a tailored, fully managed contract or a use-as-needed model. Our specialists can take care of your business’s servers, networks and vital security, as well as get you set up with cloud computing suites such as Office 365 and VOIP (voice over internet protocol) telephone systems.

Meanwhile, our home-based customers can access a host of IT support and services, including PC repair, virus removal, and system upgrades. Our PC Health Check service provides an excellent way of ensuring your home computers are working exactly as they should.

How to contact us

If you want to get in touch with our team of experts to discuss your needs or requirements there are a wide range of ways to reach us. In addition to the usual telephone and email points of contact, we have a live chat option on our website and a fully interactive online booking form. We also have a Facebook page where you can get in touch and book support with us, as well as find out more about the latest services we offer, our partner charities and other interesting computing news.

Book IT support online

Our interactive web booking form makes it easy to get in touch and start arranging the specialist computer care you need. The online form simply requires you to select a few details, such as the service you require and your chosen date and time, before letting you click to book your appointment immediately. It’s the most convenient way for you to ensure that you get the help you need, exactly when you need it.

Helping charities and non-profit organisations access discounted Microsoft licences

Microsoft offers an impressive suite of products that are ideal for meeting the needs of a wide range of organisations. However, you may not be aware that if the organisation in question is a registered charity or non-profit organisation, it can be possible to get a useful discount on the cost of the associated licences. Andromeda Solutions helps charities and non-profit organisations access discounted Microsoft licences, allowing them to use Microsoft products at a reduced cost.

The Microsoft 365 licensing discount scheme

As all organisation’s need similar computing solutions in the modern world, Microsoft has decided to make its products more accessible to charities and non-profit organisations which might otherwise struggle to justify the cost of its software licences. The tech giant offers Microsoft 365 licensing for its Business Premium product for free to the first ten users, and at a healthy discounted rate for any additional users.

This is offered alongside a range of other useful benefits. There are also lower prices available for charities wishing to use other Microsoft products, such as Office 365 and Dynamics 365.

A host of IT support benefits

In addition to the lower prices, Microsoft also offers a range of other useful benefits to charities and non-profit organisations, including providing valuable IT support in the form of training. Microsoft runs a Digital Skills Center for non-profits, which provides courses on topics ranging from data management to collaboration tools. There is also a helpful crash course to get charities familiar with using Microsoft 365.

A quality product

Of course, the benefits of using Microsoft 365 speak for themselves. As one of the foremost cloud solutions, Microsoft 365 gives organisations agile, scalable storage, processing power and security tailored to meet the needs of the modern workplace. This includes facilitating effective remote work and mobile access.

Helping non-profits access discounts

Andromeda Solutions are a Microsoft Cloud Solutions provider, and a Microsoft Partner, which means that we are perfectly placed to help charities and non-profit organisations access these beneficial discounts. We can help establish whether your organisation meets Microsoft’s criteria for eligibility, and guide you through the registration and implementation process. Our IT support for charities means that they can soon enjoy the powerful data management and processing that cloud solutions such as Microsoft 365 provide.

Get in touch with us today on 01642 903810 to see how we can help your charity or non-profit organisation.

Andromeda Solutions: Award Winning IT Services in Middlesbrough

It’s official: if you are looking for the very best in IT support in Middlesbrough, then Andromeda Solutions is the award-winning choice.

The Best IT Services in Middlesbrough

Andromeda Solutions has been recognised by Three Best Rated as a five-star rated IT support company, and named as the winner of the best IT support company in Middlesbrough. Any IT support company would be honoured to receive this prize, as this comes following a thorough testing by Three Best Rated, using their 50 Point Inspection criteria, making Andromeda Solutions’ ultimate success a genuine indicator of superb service.

A Rigorous Selection Process

To win this prestigious award, Andromeda Solutions were put through our paces by the 50 Point Inspection process, which Three Best Rated use to find out which IT company can truly be considered exceptional. With ratings for aspects of the business such as History, Services, Operating Hours, Website and Reviews, Three Best Rated carry out rigorous scrutiny to choose their award winners. As a result, it’s clear to see that our team here at Andromeda Solutions offers an outstanding service in every respect, gaining top inspection scores in many key areas, such as services, responsiveness and online appointments.

High Praise for Andromeda Solutions IT Company

Three Best Rated praised Andromeda Solutions, noting that we deliver a full spectrum of IT services and IT support to both home and business customers based in the North East. They also commented that Andromeda Solutions specialises in secure, reliable server technology, with well-designed networks that are fast and reliable, offering maximum uptime.

Three Best Rated was particularly impressed with our commitment to respond within an hour to business-critical problems, and the ability for clients to check up on their progress online. Three Best Rated also liked the customer service experience afforded by the free PC check-ups offered by our team, who can diagnose any issues and carry out computer repairs too.

A Great Choice for IT Services in Teesside

With this award, we believe that Andromeda Solutions stands apart from the competition in providing IT support in Middlesbrough and the North East region. Proving an increasingly popular choice for both businesses needing IT support or services and home customers wanting computer repairs or check-ups, our friendly team has the experience and expertise to solve any problem quickly.

This recognition from Three Best Rated with regards to Andromeda Solution’s work will hopefully encourage many more customers to discover how the best IT support services can help them, too.

What you need to know about Microsoft 365 backup

With an impressive range of features coupled with a familiar, easy to use interface, there’s no question that Microsoft 365 makes an excellent choice for your business’ software needs. However, you might be surprised to learn that although Microsoft 365 is a secure platform with automated backup functionality, this simply isn’t sufficient for most organisations’ requirements. This could lead to significant problems should your files be lost to malware or ransomware, as well as posing a threat to meeting essential data compliance requirements.

Is my data already backed up with Microsoft 365?

In answer to the question “does Microsoft backup Office 365?”, the simple answer is: not really. Microsoft 365 regularly backs up your files, but the retention period is extremely short. Files are only held for 30 days before they are lost forever, and for those using Microsoft SharePoint Online, this retention period drops to 14 days.

After this period elapses, there is simply no way for you to recover this data, which can certainly prove problematic should the worst happen. If your business were to be targeted by hackers, you could lose access to everything from spreadsheets and documents to emails and important calendar dates.

Backup Microsoft is not responsible for Office 365

In fact, when it comes to backing up data, it’s you the business owner who bears the responsibility. There is a shared responsibility model which deals with aspects such as the network, operating system and physical data centre, and the Microsoft 365 policy on backing up more than fulfils its side of those requirements. However, this means that the onus is on businesses to protect their data.

How do I back up Microsoft 365?

The good news is that there are dedicated solutions available to ensure that your backup for Microsoft Office 365 is taken care of. Quick and easy to install, these solutions offer flexible periods, as well as making it simple to access specific data files – an essential requirement for meeting compliance regulations. Any Microsoft 365 business owners should benefit from the peace of mind that such software solutions can offer, as well as reassurance that they can be scaled to meet their changing needs, should their business grow.

Microsoft 365 backup is essential

It’s vital that you ensure that your business is protected from costly disruption if disaster strikes. It should be considered a simple part of your IT support protocols and prioritised as highly as any other cyber security measures. The best way to be sure that your files are properly backed up is to choose a software solution that will safeguard all your valuable data. Doing so is quick and easy, and will provide you with peace of mind as you focus on getting on with business.

Get in touch with us today to see how we can help your business effectively backup your data.

The benefits of Microsoft 365

Offering businesses a host of impressive benefits, Microsoft 365 makes a smart choice for any modern organisation. It’s the all-round IT services solution that can help your organisation thrive. This blog post explains what Microsoft 365 is, and the main business benefits of Microsoft 365.

What is Microsoft 365?

Previously known as Office 365, Microsoft 365 is a powerful software solution for all your business’s requirements. Comprising a wide range of the tools you need every day, including Word, Excel, PowerPoint, and Teams, it’s an integrated productivity suite that can help your organisation achieve real digital transformation. With the finest security protocols built-in as standard, you can transform your processes with the benefits of the latest AI-powered cloud computing technology.

Accessibility for the modern workforce

With the rise of remote working, choosing Microsoft 365 is the perfect solution for ensuring continuity across your business. All that is needed is an internet connection. With all your files safely stored in the cloud, your staff will be able to access everything they need wherever they may be working. The suite works across all devices, too, making it an excellent means of maximising productivity.

A cost-effective solution

The great benefits of this software are more affordable than you might expect. The cloud-based nature of the suite makes 365 an economical choice, with a monthly subscription payment plan. This makes it the perfect tool for ensuring that you stay agile and flexible, as you can scale your subscription as your needs change. With all software installation and updates included, it really is excellent value.

Security as standard

You can enjoy the reassurance of the most advanced security measures, with access to your data protected with two-factor authentication. Anti-malware and threat detection helps keep cyber criminals at bay, identifying any issues and dealing with them immediately, taking the strain off your IT support.

Key Microsoft 365 business features

The package offers a range of applications that can make the best of every working day. With features such as Microsoft Teams, OneDrive, SharePoint, and many others, it’s the software solution that covers all of your organisation’s requirements.

What is Microsoft Teams?

Now better than ever, Microsoft Teams benefits the modern organisation where staff are frequently working from home. It’s the ideal business communication platform, allowing messaging and video-conferencing together with tools which facilitate real-time collaborative working.

What is Microsoft OneDrive?

Microsoft OneDrive is your online storage platform, where your valuable data will be stored with optimum security. It means that your files are accessible wherever there is internet access, letting your staff get to work wherever they are. With 1TB of storage available, it’s an excellent way to streamline your data to minimise data sprawl.

It’s clear, then, that the Microsoft 365 business credentials are unbeatable, making it an ideal software solution for any modern enterprise. Affordable, secure, and able to handle all of your requirements with a range of tailored business applications, you can enjoy the gains in efficiency and productivity that are sure to follow. Andromeda Solutions is an official reseller and support provider of Microsoft 365. Contact us today to find out more and discover how we can help your business.