Managed services are revolutionising businesses!
Gone are the days when every business, big and small, had to set up their own IT department. Now, they can simply call in experts who will help them automate mundane processes, keep their networks humming, and make sure they stay safe online.
But don’t take our word for it. Read this article and get in touch if anything catches your eye: https://bit.ly/3JmQKSH
It is worth noting that the majority of software used worldwide is built on open-source code.
However, this could potentially pose a cybersecurity threat. For instance, the XZ utils open-source compression tool, which is integrated into a wide range of software products and operating systems, was discovered to have a backdoor.
Despite the fact that FOSS is a crucial aspect of the tech industry, it is surprising how little is known about it.
Read more here: https://bit.ly/3JSjyms
When deciding whether to use a local account or a Microsoft account on your device, it’s important to carefully consider your specific needs and preferences.
If you primarily use the device for personal purposes and do not have any organisational affiliations, a local account may be sufficient. However, if you are part of an organisation or need access to Microsoft services and applications that are integrated with a Microsoft account, then choosing a Microsoft account would be more appropriate.
It’s vital to evaluate the advantages and limitations of each option before making a decision, as it can affect the way you access and manage your device and associated services.
Find out more here: https://bit.ly/4efmjfy
We understand the frustration and stress that comes with experiencing issues on your home computer system.
When you reach out to us, our dedicated and knowledgeable team will schedule a same-day visit to your home. Whether you’re dealing with viruses, software upgrades, or any other computer-related problem, we are committed to resolving it for you.
Furthermore, we stand behind our service with a no-fix, no-fee guarantee, ensuring that you receive the help you need without any financial risk!
Get in touch today: https://bit.ly/3CS3luh
#AndromedaSolutions#NorthEastEngland#ITSupport#TechSupport
If you’ve been on a news site recently, you might have seen one of the plethora of articles about the shift in business IT services. It seems that many companies are now outsourcing many of their computer needs; in fact, in the second quarter of 2023, the amount of money spent on outsourcing or ‘managed services’ by European organisations rose by 15%!
The question, then, is why are so many companies outsourcing, and isn’t dealing with everything in-house much cheaper and more convenient?
Well, no. We’d argue that using IT support is much better! This article will talk you through why.
We might be biased, but partnering with IT support services can be one of the best things your business can do! Some of the best benefits of outsourcing your IT needs are:
We hope by now we’ve convinced you that investing in IT support is worth the effort. And you couldn’t ask for a better partner than Andromeda. We’ve won countless awards for our customer service, with some of our recent wins being the Global Excellence Awards 2023 and Best IT Support Services Provider 2023 – Middlesbrough. Read about our services and get in touch to see how we can help you and your business today.
When you want to take your business to the next level, you will almost certainly find that there are many aspects of your enterprise that will need to be expanded or upgraded. These range from taking on more staff, moving to larger premises and, of course, making sure that your crucial IT infrastructure is ready and able to handle the increased demands that your growth will place on it.
Here at Andromeda Solutions, we have all of the knowledge and expertise needed to create a bespoke solution for your growing business. Our award-winning IT services and support spans every aspect of corporate IT, from helping your business to get up and running with the latest cloud software, through to setting you up with VOIP telephony to ensure you stay in touch with those new clients.
We are proud to take a different approach to providing IT solutions to small and medium-sized businesses, in which we take a corporate-style method and apply it to the SME market. At Andromeda Solutions, we adhere to ITIL, the Information Technology Infrastructure Library, which is the world’s most widely accepted approach to IT service management best practice. The result is an IT support solution that is always efficient, cost-effective, and transparent. There will never be any confusing jargon to baffle you when you work with us!
We offer a comprehensive range of technical services, covering all of the IT areas that your business may rely on. These include networking and connectivity, security, servers, cloud connectivity and more. We can even provide your business with fully outsourced IT support, removing the need for you to employ an in-house team. With both pay as you need, and ongoing contracts available, we offer a flexible solution to any IT issue.
As an SME client, you can be assured that here at Andromeda Solutions, we make it straightforward to deal with us, so you can get back to focusing on your business. When you call, you will be connected straight through to one of our trained IT consultants, rather than leaving you dealing with a call handler. This ensures that we can get to work on providing you with your ideal solution at once. Our pricing is always transparent, too, and we can tackle your problem at a time that suits you, thereby ensuring the minimum of disruption to your business. Calls are answered with 3 seconds, on average, with 98% of cases resolved within just an hour.
When you choose Andromeda Solutions for your growing business’ IT needs, you are placing it in the very safest of hands. Our many awards attest to the outstanding quality of both our technical and customer services, as do our glowing testimonials from our happy customers.
We even offer a 30 day free trial for SMEs, so why not discover for yourself how we can help your business?
Here at Andromeda Solutions, exciting changes are afoot! After having a successful time building our IT services and support business over a period of several years, we are now expanding our operation’s headquarters, and moving into a larger space.
Whilst Andromeda IT Solutions remains in the Queensway Business Centre, our upcoming move sees us taking on a much larger space. This change reflects the growing success of our company, which has gone from strength to strength over the last few years.
Indeed, Andromeda Solutions has won many prestigious awards, recognising our skilled technical support IT team for the superb service they deliver to both our business and domestic customers. Already this year, Andromeda has added to its trophy cabinet, by winning the coveted “Best IT Support Services Provider 2022 – Middlesbrough” title in the 2022 Global Excellence Awards, “Best IT Company Of The Year 2022 -UK” in the EMG Publishing awards, in addition to nods at the Prestige Awards and Northern Enterprise Awards.
The Queensway Business Centre is the ideal location for our growing IT solutions company. It’s a modern, purpose-built complex that combines offices, workshops, and light industrial premises, making it the perfect place for Andromeda to carry out all of our award-winning IT support activities. As well as providing a range of IT solutions (such as cloud services, VOIP telephony, networking and cyber security), we also carry out customer PC repairs and health checks.
And we’re easy to find if you ever need to visit us, as the Queensway Business Centre is conveniently located just off the A66 and A171 in Middlesbrough, and can be accessed from the Queensway bus stop in under three minutes’ walk. Rail passengers can find the South Bank Railway station just under 1.5 miles away.
Andromeda Solutions stands out from the competition thanks to our unique approach to IT services. We take a corporate approach to SME IT needs, which means that we deliver an effective, cost-efficient IT solution that adheres to the industry standards of best practice. Furthermore, we pride ourselves on giving a clear, transparent service that’s totally free of confusing jargon.
When you call Andromeda IT Solutions, you will be put straight through to an IT support engineer, rather than having to waste time dealing with a call handler. And with options for appointments at your home or workplace, and at times that suit you, our service is as flexible as you need. So, if you need IT support in Middlesbrough or the surrounding areas, please give Andromeda a call.
Protecting your business in the modern world means focusing on creating a robust set of cyber defences, and achieving this starts with looking at your email. Today’s cyber criminals often use emails as an effective route into the networks and IT systems of an organisation, with the intention of stealing or corrupting sensitive data. With new threats emerging all of the time (approximately one million new malware threats every day) [1], it’s essential that businesses take the right steps as soon as possible.
There are a number of IT strategies that can work well in the face of these threats, and here at Andromeda Solutions, our team of experts are fully up-to-date on all of the latest cyber security approaches. That is why we recommend that our clients make use of the highly effective tools from Hornet Security. This suite of security software tools can provide the stringent defences needed to secure email accounts, with a range of advanced features including fraud and ransomware protection mechanisms.
As a cloud-based solution, the Hornet Security product offers key advantages for businesses, too. The email spam and malware filter technology is able to detect 99.9% of spam and 99.9% of malware that is introduced via emails – these are the best detection rates available. The result is an email inbox that is free of irritating spam content, and the peace of mind that comes from knowing every email you open has already been checked for signs of DDoS (Distributed Denial of Service) or phishing attacks. As a whopping 50% of email traffic is estimated to be spam content, this feature is certainly well worth having.
The software from Hornet is smart, too, with its Advanced Threat Protection product providing a robust defence against even blended attacks, which use multiple types of malware in a single attack. It also eliminates the dangers posed by malicious encrypted email files, by decrypting and analysing suspicious emails and scanning them for viruses. And if the software does detect signs of malware, it automatically sends an alert and provides a full analysis of the incident for your system administrator.
By making email protection your priority, you can spare your business the dangers posed by hackers, which can include devastating financial losses as well as reputational damage. At Andromeda, we pride ourselves on providing transparent, friendly IT support, making us the ideal partner for your cyber security needs. Our team of specialists take a corporate style approach to SME IT support, ensuring that you receive the best possible solution for your unique IT needs. Our service is flexible, too, so we can create the best email security strategy for your business, at a time that suits you.
Why not get in touch with Andromeda Solutions today, and discover how our award-winning service can protect your business?
We are living in a time of unprecedented levels of cyber threats, and any wise organisation will be making it a priority to scrutinise their current security protocols. After all, with recent high profile cyber-attacks targeting everything from local councils and educational establishments, through to large utilities providers, no organisation can afford to remain complacent.
Fortunately, there are many great ways in which you can make your organisation more secure, and, even better, you don’t need to be a tech genius to implement them. Simply upgrading to the Microsoft 365 suite for your company can provide valuable cyber security tools, including the ability to enable multi factor authentication.
What Is Multi Factor Authentication?
A popular security buzzword, multi factor authentication is a means of providing access to your systems that requires more than one method of identification or verification. Such methods usually fall under three categories (“something you know”, “something you have”, or “something you are”), and, in practice, this means that instead of simply entering a password in order to gain access to your company’s files and data, a user will also be asked to verify their identity by providing extra details. This can take the form of a fingerprint scan (as seen in many mobile devices), or entering a unique, one-time code sent by text message to an authorised number. In this way, your systems are far offered far greater protection than a password and username combination alone can provide.
The Benefits Of Microsoft 365 Multi Factor Authentication
When you enable Microsoft Authenticator on Office 365, you can enjoy all the security benefits that multi factor authentication can offer. This useful app is extremely quick and easy to use, and is perfectly suited to modern working life. When you or your team wish to access your work account, the first step will be to enter your username and password as normal. The next step will be to open up the Authenticator app on a smartphone and see the six-figure code which has been generated just for you. Enter this number too, and you will have successfully verified your identity and be able to access your work account. This is because your smartphone meets the criteria of “something you have”, which, coupled with the username and password log-in component (“something you know”), comprises an effective multi factor authentication process.
A Smart Move
It’s clear, then, that opting for Microsoft Authenticator with Office 365 is a straightforward and smart means of helping to protect your organisation, by providing a more rigorous and secure log in method. Alongside other cyber security measures, using this app can help to provide the valuable protection your organisation needs in today’s world.
For more information on this, please contact one of the experts at Andromeda Solutions today.
It’s official – for the third year running, Andromeda Solutions has been awarded the coveted prize of being one of Three Best Rated’s Best IT Services in Middlesbrough. This new award is yet more recognition of our company’s outstanding commitment to delivering the very highest standard of IT support to both business and domestic customers around the North-East.
A Prestigious Title
Three Best Rated was created back in 2014 with the aim of giving people a clear indicator of the best businesses in their local area. Covering a wide range of trades and services, Three Best Rated look carefully at firms providing everything from plumbing to restaurants in a number of towns and cities. They have developed stringent selection criteria which whittle down the contenders, meaning that only the finest businesses are recognised with a title.
Being named one of Three Best Rated’s Best IT Services in Middlesbrough is truly an achievement to shout about. The judging process is extremely rigorous, as Three Best Rated use a 50 Point inspection checklist, which covers every aspect of a business, from customer reviews to trust ratings, and price to trading excellence. Therefore, it’s no wonder that Andromeda Solutions are immensely proud to have been awarded this accolade for the third time, consolidating our achievement in this category in both 2020 and 2021. We have also been awarded Three Best Rated’s coveted five-star rating, another impressive honour for our team of dedicated IT experts.
There are plenty of reasons why Andromeda Solutions stood out to the judging panel. Not only are we Cyber Essentials Certified and registered with the ICO, but Andromeda Solutions also have the edge when it comes to delivering a superb service to our customers. When you call Andromeda, there is no intermediary or call handler to deal with: instead, you are put straight through to a senior engineer, ensuring that your solution gets started straight away.
Indeed, if your organisation is facing a business-critical tech problem, we will respond within the hour. We also offer a same-day home visiting service to domestic computer users. Our policy is to always provide a transparent, friendly service, and we pride ourselves on building long-lasting relationships with our clients.
A host of IT support services
If you are a home user wanting a computer health check, advice on which new software is right for you, virus removal or a system upgrade, then Andromeda Solutions is the ideal choice. And for business owners, our unique approach sees us take the best practices of large-scale corporate IT systems and apply them to the SME environment, reducing costly downtime and boosting efficiency.
We specialise in everything from server technology and cyber security, through to VOIP telephony and Cloud services, and can provide both one-off troubleshooting or ongoing comprehensive IT support. Why not get in touch and discover the Andromeda experience for yourself?
