Our thoughts and prayers are with Ukraine

With our newspapers and 24-hour news channels filled with the events currently unfolding in Ukraine, the team here at Andromeda Solutions are with the many millions around the globe who are feeling deeply saddened and concerned.

Unimaginable Challenges

The images on our screens of long queues of citizens hoping to board trains to safety, or reconnecting with family at the borders of neighbouring countries are a poignant insight into the very human tragedy being experienced by a nation who have suddenly seen their whole lives uprooted.

Young and old men alike are finding themselves thrown into front line combat situations, often with little training, whilst the growing loss of civilian lives to bombing raids is a horrifying reminder of the true cost of war. For those of us with families of our own, this all seems hard to imagine, and we can only admire the strength, courage, and resilience of the Ukrainian people in the face of this vicious onslaught.

The recent invasion by Russia follows a period of economic growth and prosperity for Ukraine, which had flourished since it declared its independence from the Soviet Union in 1991. The country had an association agreement with the EU signed in 2017 and had hoped to join NATO too. It is clear that President Zelensky is determined to defend Ukraine’s hard-won independence and to see it recover from the Russian incursion.

The People Of The UK Show They Care

Here in the UK, it is hard to sit by and do nothing as these dreadful events unfold and it is heart-warming to see how communities and individuals have risen to the task of providing aid to those suffering in Ukraine. From local collections of warm clothing, toys and blankets for those fleeing their homes with nothing but what they can carry, through to local schools organising fundraising events, such as non-uniform days with a blue and yellow theme, we as a nation are trying our best to show that we care.

Indeed, the Ukrainian flag itself has become a symbol of hope, defiance, and bravery, in the face of a powerful threat. Charitable organisations such as the DEC and the Red Cross are doing vital work to help those displaced by the war, and by donating to support these efforts, we can all feel less helpless in these dark times.

Hope For A Peaceful Future

Here at Andromeda Solutions, our thoughts and prayers go out to Ukraine, and its citizens, whether they are courageously fighting their invaders, or bravely travelling into the unknown as refugees. These wishes are joined with our hope that the situation will soon be resolved, and that the Ukrainian people can start to rebuild their lives in peace.

Slava Ukraini!

Best IT company of the year 2022 – Andromeda scoops another award

With 2022 still barely begun, the success of IT support company Andromeda Solutions is continuing apace. The firm has kicked off the new year by being crowned “Best IT Company Of The Year 2022 -UK” in the prestigious EMG Publishing Awards.

International recognition

With this new award, Andromeda has been recognised by an awards body that takes note of the very best businesses around the world. EMG Publishing are renowned for offering some of the most coveted awards worldwide, with a commitment to recognising excellence in organisations in every corner of the globe. Leading firms and professionals from every continent are celebrated for their achievements in this flagship awards, making Andromeda’s success something to be truly proud of. Our business has made it through EMG’s rigorous judging criteria, based upon its own unique selection process and ranking methods, to achieve the title of “Best IT Company Of The Year 2022- UK”.

The best IT services for businesses

The EMG Publishing judges look to reward only those businesses and professionals who demonstrate real strategic complexity and excellence, making Andromeda’s success a clear indication as to the value of our approach. At Andromeda, we take the best practices used by large scale corporate IT systems, and convert them to the SME environment, delivering an innovative solution that reduces downtime whilst increasing efficiency.

Whether you need help with a one-off project or require ongoing IT support for your business, we work hard to build strong, long-lasting relationships with our business clients, and this ethos is founded on our core principles of transparency, flexibility, and creating bespoke, tailored solutions for every project. When you call Andromeda, you won’t be dealing with any intermediaries – instead, you will be put straight through to a senior engineer, thereby ensuring that your solution gets started straight away. Little wonder, then, that we are renowned as a leading IT support company.

Great for domestic customers too

And it isn’t just the business world that can enjoy the benefits of Andromeda’s award-winning support. We also provide a comprehensive range of IT services for home computer users too, making us the ideal first port of call for any tech issue. From carrying out PC health checks, through to virus removal and systems upgrades, our team of experts are happy to help.

We can talk you through your best options when buying hardware or software, and if there are any problems with your existing computer set up, we will come to your home to get it started the very same day. You really can relax, knowing that you are in safe hands with our IT services company.

Merry Christmas and Happy New Year from Andromeda Solutions

Like everyone, the team at Andromeda Solutions are approaching another new year with very little idea of what awaits. People and businesses all over the world have experienced two years like no other, in which the pandemic and multiple lockdowns have caused economic turbulence in the best cases and unbearable heartbreak in the worst.

For these reasons, we feel both deeply humble and very proud to be able to celebrate another successful year as a provider of award-winning IT support in Middlesbrough. We’re nothing without our loyal customers so we’d like to send you a massive thank you and all our best wishes for Christmas and the New Year.

Expanding Our IT Services

December is inevitably a time for looking back before we look forward, and there’s so much to remember in the 12 months just gone. The year started on a high note when we were honoured by Three Best Rated as the best provider of IT services in Middlesbrough after undergoing their rigorous 50-point inspection.

While some businesses were struggling to get back on their feet after Covid restrictions were eased in early 2021, we were spurred on by this generous recognition to continue the development of our IT support team. In June we took on our second apprentice and in August we welcomed two new employees into administrative and customer service roles.

As the summer drew to a close, we picked up more silverware. This time we were named as the best IT support service of the year in the North Yorkshire Prestige Awards. We barely had time to place that accolade in the trophy cabinet when we picked up not one but two more wins in the Northern Enterprise Awards. One of them – IT Company of the Year – was a resounding endorsement of the skill and dedication of our IT support professionals, and the other singled us out for Customer Service Excellence. We are particularly proud of this award because it recognises our commitment to providing real value and satisfaction to our customers and clients.

Our Passion for Excellence in IT Support

We are delighted to accept the awards that have come our way in 2021, but what matters more is being able to make a difference to the lives of our customers, both business and domestic. In a world where digital technology touches all our lives so deeply, it is important to have all our IT devices and systems working effectively. That’s why we are here to ensure that everyone who comes to us for help is set back on the super-highway without fuss or delay. We are fully dedicated to all of our amazing clients because they have put us where we are.

So, as we prepare for another exciting year of growth and adventure, we’ll pause for a moment to wish you all a very Merry Christmas and a Happy New Year.

Andromeda wins another two awards for IT support

Teesside IT company Andromeda Solutions are continuing to build on their incredible reputation for excellence by being honoured with two new awards. The IT services company has been recognised by the prestigious Northern Enterprise Awards, which seeks to champion the very best of businesses in the North-East region.

Two new awards

The 2021 Northern Enterprise Awards has seen Andromeda win in an impressive duo of categories, scooping the top prizes for ‘IT Company Of The Year 2021- North East’, and ‘Customer Service Excellence Award 2021’. Presented by SME News, the Northern Enterprise Awards are now in their third year, they focus on rewarding local companies who show innovation and excellence in the way that they run their business.

The Northern Enterprise Awards recognise businesses from a wide range of industries and sectors, all in the aim of showcasing that the region has plenty of exemplary companies based there. A hub for media, arts and technology enterprises, these awards give the top companies in the area the opportunity to be named the very best in their specific category.

A strong reputation for IT support in Middlesbrough

Of course, those who have already experienced the IT solutions provided by Andromeda will not be surprised to see this business named as a double category winner. The Teesside IT services company has already been honoured with a number of prestigious awards, thanks to its commitment to delivering a first class transparent, flexible service with no middlemen involved. Customers are directly put through to speak to a senior engineer straight away, ensuring that there is no delay in finding the right solution to any IT issue.

Previous awards, such as ‘IT Service Of The Year – North Yorkshire’, from Prestige Awards in 2021, and Three Best Rated’s ‘Best IT Services Middlesbrough’ in both 2020 and 2021 (alongside the gaining of a highly coveted five-star rating from the organisation) further demonstrate that for those looking for IT support in Middlesbrough, there is a clear and easy choice.

The best IT services in Teesside

With solutions tailored to both businesses and home computer users, Andromeda makes the perfect choice for anyone needing anything from PC repairs and diagnostics, through to ongoing projects and complete service management. With the commendations by the Northern Enterprise Awards, proving yet again that Andromeda is the best in the region, its reputation for excellence is continuing to grow.

Get in touch today and discover the Andromeda difference for yourself. And better yet, if you’re an SME, you can enjoy the benefits of our award-winning service risk-free when you sign up for our 30-day free trial, subject to terms and conditions.

Upgrade to Windows 11 with Andromeda Solutions

In a bid to power creativity and productivity, Windows 11 is very close to being launched. With an anticipated release date of 5th October 2021, it is expected that Windows 11 will transform the workspace. At Andromeda Solutions, we will make sure you aren’t left behind. Our team will be on hand to guide you through every step of the journey.

Unlocking the potential of Windows 11

Microsoft Windows 11 will play an increasingly important role in our lives. It has been designed for hybrid work and will support businesses as we enter this new era of work. With a modern and fresh look, Windows 11 is highly intuitive and user-centric, and it will bring a sense of calm to the workplace. Aimed at streamlining your PC, the new features with help you be more productive, whether you’re working from home or in the office.

Discovering Windows 11 and its benefits

Among the key features included are Snap Layouts and Snap Groups, which provide a conducive way to multitask and optimise your screen’s real-estate. When you’re working on multiple windows, you will be able to arrange them into different layouts on the screen taking multitasking to a whole new level. The docking and multi-monitor experience has also been improved for Windows 11 making the process of removing and attaching additional monitors much smoother.

Widgets are more personalised, and you can add them to the interface allowing you to access the most important information to you much quicker. Microsoft teams has had an upgrade and is now fully integrated into the taskbar enabling you to easily connect and communicate with your colleagues. You will also be able to download and run Android apps from your Windows PC.

The rollout of Windows 11 will be a measured and phased approach, and the new developer tools will create a more seamless and stress-free experience.

Get in touch with Andromeda Solutions

At Andromeda Solutions, we want to help make your transition to Windows 11 as smooth as possible. Our IT specialists can carry out any necessary server upgrades using the latest migration tools. We will also make sure your license applications are filled in correctly, so you are up and running in no time.

We are here to improve your experience, and if the recent media coverage of Windows 11 is anything to go by, you won’t want to miss out!

So, what are you waiting for? Windows 11 is right around the corner, and we want you to be at the forefront of the technical revolution. Contact us today and discover how we can help your business upgrade to Windows 11.

Andromeda Solutions take on two new employees

We are delighted to announce that we have taken on two new employees to facilitate the growth of our Andromeda Solutions team. Laura Scoins has joined us as a Business Administrator, and Thalia Dorman has taken on a Customer Service role.

At Andromeda Solutions, we are always looking for new ways to innovate, and we believe people are integral to our vision. We have big plans for Laura and Thalia, and we are confident they will make a difference to our company.

Why have we hired more staff members?

We have identified the need to recruit more staff to meet our constantly growing business demands. We are always working with SMEs, and we cover a core range of areas, which includes but is not limited to IT support, servers, and networks and connectivity.

However, to continue to thrive, and fulfil our mission, we thought now was the right time to take on new staff. We decided to hire Laura for the role of Business Administrator as she is highly organised, and she is finely attuned to oversee the day-to-day tasks our company requires. Laura’s passion shone through, and we believe she will be an indispensable member of the team.

We also value customer service very highly, and we need team members who are skilled and receptive at handling the needs and concerns of our clients. Our customer service is unrivalled, and we have five-star ratings on Google, Facebook, and Yell.com. But we are never ones to rest on our laurels, and while we take pride in the recognition we receive, we will always endeavour to meet the high standards we set ourselves. Thalia understands this, and she has ideas to improve our customer service options further.

Supporting local jobs

In response to the rising unemployment levels in the north-east, we believe we have a social responsibility to create new jobs, and provide opportunities for personal growth within the company.

We want to empower people to be the best they can possibly be, and at Andromeda, we place a premium on giving new employees the tools to succeed.

We want to congratulate Laura and Thalia on their new positions, and we know they will be excellent additions to the Andromeda family. We would also like to take the opportunity to wish them good luck in their roles.

Discover award-winning IT support with a 30-day free trial

If you have a small to medium sized business, you will know all too well how essential it is to have a smooth-running IT infrastructure backing you up. And with the growing prevalence of cloud computing, VOIP and other new technologies taking a major role in running everyday operations, it’s vital to have the right IT support by your side.

Award-winning IT services

Here at Andromeda Solutions, our team of friendly IT specialists are here to help, whether you have a one-off project or are looking for an ongoing solution. We can create a bespoke package that meets your organisation’s unique needs, covering a comprehensive range of IT solutions. From servers and cyber security, through to networks and Office 365, our computer experts deliver the results you need, while following industry ITIL best practice protocols. Our service is always transparent, keeping you in the loop with clear explanations at every step. The price you’re quoted is always the price you’ll pay.

When you get in touch with Andromeda Solutions, you’ll be connected to an IT consultant straight away, so there’s no lengthy waits before we start to work on your project. We can work remotely or on-site, at a time that suits you, making our IT service one that truly prioritises our customers. It’s no wonder that we’ve been recognised by the prestigious Three Best Rated as the best IT services provider in Middlesbrough in 2021, and have a five-star rating on Google, Facebook and Yell.com.

Try our IT support for yourself – free for 30 days

Now SMEs looking for IT support in Teesside can discover the Andromeda Solutions experience free for 30 days, subject to terms and conditions. This risk-free offer is the perfect opportunity to see the difference that our unparalleled IT services can make to your IT infrastructure. We focus on tailoring the best corporate IT approaches to the specific needs of SMEs, and the glowing testimonials of our current clients show our proven track record in this area. Why not get in touch today and start discovering our range of services for yourself?

Looking For IT Support? Try Us Free For 30 Days

If you are a small to medium sized business looking for IT support in Teesside, then our team of specialists are here to help. And right now, you can enjoy the benefits of our award-winning service for free when you try us for 30 days risk free.

A wide range of IT services

Whatever your organisation needs from its IT support, our team of computer experts can deliver. We offer a comprehensive range of IT services, covering essential areas of business technology such as:

Our focus on SME businesses means that we are highly skilled at applying the finest corporate IT support practices to meet your goals of increasing efficiency and reducing downtime, all at a competitive price.

We tailor our IT services to each individual client’s requirements, so you can be assured that you will only pay for the support you need.  We pride ourselves on our transparency, with clear quotes that include an unlimited number of callouts. When we tackle a problem for you, this transparency also means that you’ll be kept informed every step of the way, without having to deal with confusing technical jargon.

Award winning IT support

Our five-star service has been recognised by the experts at Three Best Rated. Following a rigorous 50-point inspection, they named us the best IT support company in Middlesbrough. You can experience the Andromeda difference for yourself when you try us free for 30 days, this offer is open to new customers only and is subject to terms and conditions. At Andromeda, there are no intermediaries to deal with: instead, you will be put straight through to an IT consultant who will get to work on finding your SME the perfect IT solution.

The perfect choice for SMEs

This makes Andromeda Solutions the perfect match for SMEs in the Teesside area who want to ensure their IT infrastructure is fit for business. One look at our glowing client testimonials will show why our IT support is second to none, and our free 30-day trial allows you to experience our superb service for yourself, risk free. There’s never been a better time to get in touch and discover how Andromeda can provide the perfect IT support for your business.

Switch up your IT support and try Andromeda Solutions free for 30 days

Any small to medium business owner will be all too aware that having a reliable IT infrastructure is essential to success. And with the growing popularity of cloud-based computing services, combined with an increased need to engage with clients and customers online, it’s never been a more important time to prioritise an effective IT support service.

The ideal solution for your IT services

For SME businesses looking for comprehensive IT support in Teesside, Andromeda Solutions is the answer. Our computer experts are able to tailor our support package to your organisation’s unique needs, covering all aspects of your IT infrastructure, from servers, networks and security, to computer repairs, cloud services and VOIP telephone systems. Our services are available as either an ongoing or one-off solution, with on-demand packages available too.

Fast and friendly IT support

Whenever you get in touch about an issue, you will be put straight through to an experienced and knowledgeable IT specialist. You can be assured that we will start to resolve your problem quickly, either remotely or on-site, at times that suit you (we can even provide support on evenings and weekends). We pride ourselves on our great communication, too, so you can expect to be kept in the loop at all times, with clear explanations every step of the way. Andromeda Solutions follows ITIL (the Information Technology Infrastructure Library) best practice protocols, so you know that your business is in safe hands.

The perfect opportunity to try us for yourself

With the chance to discover the benefits of our service free for 30 days for new customers, there has never been a better time to get in touch. This offer is open to SMEs only and is entirely risk-free, subject to terms and conditions. The testimonials from our current customers should highlight just why this is an offer not to be missed, with our IT support described as “outstanding, honest and efficient”, with “superb service”. It’s little wonder we’ve been awarded 5 stars by Google, Facebook and Yell.com. If all that wasn’t enough, we were also named the best IT services provider in Middlesbrough 2021 by Three Best Rated.

 Why not get in touch today to find out how we can provide the best IT support and services for your organisation?

Andromeda Solutions: Award Winning IT Services in Middlesbrough

It’s official: if you are looking for the very best in IT support in Middlesbrough, then Andromeda Solutions is the award-winning choice.

The Best IT Services in Middlesbrough

Andromeda Solutions has been recognised by Three Best Rated as a five-star rated IT support company, and named as the winner of the best IT support company in Middlesbrough. Any IT support company would be honoured to receive this prize, as this comes following a thorough testing by Three Best Rated, using their 50 Point Inspection criteria, making Andromeda Solutions’ ultimate success a genuine indicator of superb service.

A Rigorous Selection Process

To win this prestigious award, Andromeda Solutions were put through our paces by the 50 Point Inspection process, which Three Best Rated use to find out which IT company can truly be considered exceptional. With ratings for aspects of the business such as History, Services, Operating Hours, Website and Reviews, Three Best Rated carry out rigorous scrutiny to choose their award winners. As a result, it’s clear to see that our team here at Andromeda Solutions offers an outstanding service in every respect, gaining top inspection scores in many key areas, such as services, responsiveness and online appointments.

High Praise for Andromeda Solutions IT Company

Three Best Rated praised Andromeda Solutions, noting that we deliver a full spectrum of IT services and IT support to both home and business customers based in the North East. They also commented that Andromeda Solutions specialises in secure, reliable server technology, with well-designed networks that are fast and reliable, offering maximum uptime.

Three Best Rated was particularly impressed with our commitment to respond within an hour to business-critical problems, and the ability for clients to check up on their progress online. Three Best Rated also liked the customer service experience afforded by the free PC check-ups offered by our team, who can diagnose any issues and carry out computer repairs too.

A Great Choice for IT Services in Teesside

With this award, we believe that Andromeda Solutions stands apart from the competition in providing IT support in Middlesbrough and the North East region. Proving an increasingly popular choice for both businesses needing IT support or services and home customers wanting computer repairs or check-ups, our friendly team has the experience and expertise to solve any problem quickly.

This recognition from Three Best Rated with regards to Andromeda Solution’s work will hopefully encourage many more customers to discover how the best IT support services can help them, too.