Category: IT Support

Take Control Of Your IT Services In 2022

Posted on by Peter

The New Year is traditionally a time for reflection, and this makes it the perfect time for business owners to consider whether they should be giving their organisation a valuable boost, by making sure that their IT services are as good as they can possibly be. After all, having a strong IT infrastructure is the backbone of a modern business, and keeping everything running smoothly is key to staying ahead of the competition.

The benefits of IT services

By outsourcing your company’s IT support or services to our expert team, not only could you save money, but also enjoy a host of other impressive benefits. Our dedicated team can provide fully comprehensive business IT support services, covering all of the essential areas such as servers, security, VOIP telephone systems, networks and connectivity.

We can also get your organisation up and running with the latest cloud-based technology, including Office 365, the cutting-edge cloud suite from Microsoft. Not only will migrating to cloud services allow your business to benefit from unparalleled processing and storage capabilities, but you will also enjoy an increase in efficiency, with AI (Artificial Intelligence) powered software able to take care of routine processes and operations, leaving you and your team free to focus on more important tasks. It also makes remote working as effective and secure as being in the office.

Award-winning service

When you entrust your vital IT infrastructure and IT support to Andromeda Solutions, you can be confident that you will be in the safest of hands. We are committed to delivering an unbeatable service, with customer calls put straight through to one of our highly-skilled computer engineers.

We pride ourselves on how much we care about our customers and take the time to listen and build an excellent relationship with each and every client. This ensures that we can provide the flexible solutions that suit your business’ unique needs. Our transparent and friendly service is just one of the reasons why our company is highly regarded for IT support in Middlesbrough. With our many awards backing up our promises of excellent business IT support, we have been recognised for our high-quality service time and time again.

Choose the best for your business

So, why not take control of your IT this New Year, and partner with Andromeda Solutions? As one of the very best IT support companies in the North East, you will soon see the difference that having an expert IT service can make. From ensuring that the most robust cyber security measures are in place, through to troubleshooting issues with any device connected to your network, our friendly team of computer experts can tackle any problem or meet any IT goal, whilst keeping you informed at every step of the way.

Why not make it your New Year’s resolution to get in touch with us today, and discover the Andromeda Solutions experience for yourself?

Multi-award winning IT support in Middlesbrough

Posted on by Peter

The verdict is most definitely in: when it comes to an all-round superb IT company, Andromeda Solutions is the name to beat. Fresh from its recent success at the 2021 Northern Enterprise Awards, Andromeda has added two more wins to its already impressive stable of plaudits.

The finest of Teesside IT services

Now in its third year, the Northern Enterprise Awards is committed to showcasing the most innovative of businesses in the region, which is a well-regarded hub for a range of industries and sectors, boasting a commendable variety that includes everything from media to technology, and manufacturing to telecommunications. This high level of competition makes Andromeda’s double win at the 2021 Awards truly a stand-out victory. In scooping the prizes for ‘IT Company Of The Year – North East’ and the ‘Customer Service Excellence Award’, this Teesside IT services company has shown that it is head and shoulders above the rest.

A history of success

Andromeda’s excellence in its business practices, including their superb level of customer service, has already been recognised by some of the top awards giving bodies. This year has seen Andromeda earn the title of ‘IT Support Service Of The Year – North Yorkshire’ in the Prestige Awards, and they have scooped the coveted title of ‘Best IT Services Middlesbrough’ in the Three Best Rated awards for two consecutive years, as well as being granted the exclusive five star rating for business excellence.

Winning these major awards has meant that Andromeda has successfully met a challenging set of judging criteria, which has scrutinised everything from responsiveness to customer queries, through to the quality of services offered and client reviews. Needless to say, Andromeda has shone in all of these areas, and more.

Choose Andromeda if you need IT support in Middlesbrough

And this success should come as little surprise to Andromeda’s many happy customers, as this multi-award winning firm has built its winning streak on a sound ethos of delivering corporate-style IT solutions to the SME market. With a strong focus on providing exemplary customer service, transparency and flexibility is at the heart of everything that Andromeda does, allowing this company to build long-term relationships with its clients, as they deliver everything from one-off problem solving through to ongoing IT management. From networks and connectivity, through to security and cloud solutions, Andromeda is committed to helping its clients succeed by keeping them at the cutting edge of technology. No wonder, then, that this multi-award-winning company is gaining more positive recognition.

Why not take advantage of their 30 day free-trial for new SME customers, subject to terms and conditions, and discover Andromeda’s multi-award winning IT service for yourself. Contact Andromeda Solutions today to find out more.

Want top-notch cyber security? Contact us today

Posted on by Peter

The importance of having good cyber security in place should never be understated. After all, you want to be able to ward off any potential threats, and not have to deal with the pesky problems that come with hacks should they arise.

Here at Andromeda Solutions, we have an ongoing commitment to our own cyber security and have recently renewed our Cyber Essentials certification. We have all the necessary measures in place to successfully protect our own business, and that of our customers.

Cyber Essentials Certification

Cyber Essentials is run by the National Cyber Security Centre and is a government-backed scheme, it helps organisations put the security controls in place to protect them from the most common cyber-attacks. For Andromeda Solutions, this certification provides us with external assurance that we have the correct and necessary measures in place to help protect us, and our clients, against potential cyber threats. Find out more on the National Cyber Security Centre website.

The benefits of cyber security

Of course, you want to do everything possible to keep your business secure at all times, and below are a few advantages of having a robust cyber security system:

  • It protects your data and systems from unauthorised access, including personal information.
  • It helps reassure customers that you are doing all you can to secure your systems against cyber-attacks.
  • You can attract new business with the promise that you are equipped with all the latest cyber security tools.
  • It can reduce the amount of downtime on your systems and website.
  • It can support your IT department to effectively prevent cyber-attacks.

With criminals finding more intuitive ways to break into and hack systems, we are always on guard. We can do everything from encrypting mobile devices, tablets, and laptops, as well as deploying a mobile device management (MDM) to make sure your business is protected at all times.

Sorting out your defences

Holding off on improving your online security could be critical for the long-term future of your business. As IT experts, we believe we are well placed to give you the best possible support both in the office, and at home. If you want to sort out defences, let us take care of everything as we know all about the best antivirus, content filtering, and encryption methods to keep hackers at bay.

If you want to beef up your security, then you will want your systems to be watertight. And of course, you will want someone to handle it who you can trust. Let Andromeda Solutions help you improve your cyber security systems today. Get in contact with us to discuss the levels of cyber security we provide.

Join the Windows 11 revolution with Andromeda Solutions

Posted on by Peter

Windows 11 has arrived with much fanfare since its recent launch. The rapid rollout is likely to see Windows 11 revolutionise workspaces up and down the country. At Andromeda Solutions, we want you to get the most out of using Windows 11. So, with that in mind, our team will happily walk you through the process of upgrading to Windows 11, and what you can expect from using this package.

Perfect time to upgrade

If you have been mulling over whether to join the Windows 11 bandwagon, well now is the perfect time to upgrade. You can do so free of charge if you are a Windows 10 user. Windows 11 is designed to provide a more streamlined performance, as there have been significant changes to the operating system, including the simplification of menus and viewing folders.

Windows 11 is highly intuitive, and we are entering a new era for PCs. Some of the changes for the Windows 11 upgrade are more skin deep than merely interface and design, but as you will see, the new features will transform your experience whether you are working from home or in an office.

Reaping the benefits of Windows 11 upgrade

Windows 10 is expected to be formally retired from October 2025, so upgrading to Windows 11 is worthwhile. At Andromeda Solutions, we are always looking for new ways to power performance and productivity. Our IT experts are on hand to help you adjust to Windows 11, and we can handle the needs of all SMEs.

To upgrade, all you need is a compatible computer – a system compatibility tool is available to check if your computer can support Windows 11. As we have seen, businesses will like the new Start menu, which if you click, will open up a variety of different apps similar to a smartphone. Businesses will be able to connect more easily with clients, and Windows 11 is a gateway to a whole new world.

If you are using Windows 11 from home, you don’t need to be the most tech-savvy person to get the hang of it. You can work seamlessly with different tools, and the redocking experience should be hassle-free. We offer a variety of services, including servers and cyber security, so you can be rest assured that we will help you make the smooth transition to Windows 11.

Try out Windows 11 today

If you are looking for IT support in Teesside, and more specifically Windows 11 upgrade help, we should be your first port of call. We have scooped up plenty of awards over the past few months, and judging by what we know about the Windows 11 upgrade, you don’t want to be left behind!

Windows 11 hasn’t experienced any teething issues, and we will be able to get you up and running on this programme in no time. Our unrivalled customer service will make using Windows 11 a breeze, so don’t hesitate to pick up the phone and get in touch today.

Want the best IT Support? Try us free for 30 days

Posted on by Peter

Are you a small or medium-sized business that wants the best IT support? Well, you are in luck, as our team of specialists in Teesside are on hand to help. You can reap the benefits of our award-winning service when you sign up for our 30-day free trial.

Tackling your IT concerns

Whether your firm needs to upgrade their systems or if you are after troubleshooting advice, we are vastly experienced, and our dedicated team are well equipped to facilitate your needs.

We provide a comprehensive range of services, covering core features of business technology:

As we prioritise SME businesses, we boast extensive knowledge, and we use that to apply the finest IT practices to your company. We know how important it is to run an effective business, and so you can be assured that you will only be dealt with by experts when you use us.

Whether we are working remotely or on-site, we provide a bespoke service that is tailored to meet your exact preferences. We also abide closely by the ITIL (the Information Technology Infrastructure Library) best practices protocols, so you know your business will be in excellent shape with us.

We are excellent at communicating with our clients, and we always respond in a timely, and efficient matter to queries or concerns. And that also includes being transparent about every aspect of our services. You will be provided with clear quotes, which includes an unlimited amount of callouts, and we will make sure the messages we deliver are devoid of any confusing business jargon.

Superb reviews

Our reviews speak for themselves. The testimonials from customers are proof you can’t turn down this unmissable offer. Words, such as “outstanding”, “honest”, and “efficient”, have been used to describe our IT support on Google.

If that wasn’t enough, we have recently been named ‘IT Support Service of the Year’ by Prestige Awards, and we have also been recognised by Three Best Rated as the best IT support company in Middlesbrough for both 2020 and 2021.

The perfect choice for SMEs

We have given you a flavour of what we can offer. Andromeda Solutions is the perfect fit for SMEs, and our glowing testimonials should be enough to persuade you to sign up for our 30-day free trial. The trial is open to SME’s only and is subject to terms and conditions.

So, what are you waiting for? Get in touch today and discover how Andromeda can support your business.

Upgrade to Windows 11 with Andromeda Solutions

Posted on by Peter

In a bid to power creativity and productivity, Windows 11 is very close to being launched. With an anticipated release date of 5th October 2021, it is expected that Windows 11 will transform the workspace. At Andromeda Solutions, we will make sure you aren’t left behind. Our team will be on hand to guide you through every step of the journey.

Unlocking the potential of Windows 11

Microsoft Windows 11 will play an increasingly important role in our lives. It has been designed for hybrid work and will support businesses as we enter this new era of work. With a modern and fresh look, Windows 11 is highly intuitive and user-centric, and it will bring a sense of calm to the workplace. Aimed at streamlining your PC, the new features with help you be more productive, whether you’re working from home or in the office.

Discovering Windows 11 and its benefits

Among the key features included are Snap Layouts and Snap Groups, which provide a conducive way to multitask and optimise your screen’s real-estate. When you’re working on multiple windows, you will be able to arrange them into different layouts on the screen taking multitasking to a whole new level. The docking and multi-monitor experience has also been improved for Windows 11 making the process of removing and attaching additional monitors much smoother.

Widgets are more personalised, and you can add them to the interface allowing you to access the most important information to you much quicker. Microsoft teams has had an upgrade and is now fully integrated into the taskbar enabling you to easily connect and communicate with your colleagues. You will also be able to download and run Android apps from your Windows PC.

The rollout of Windows 11 will be a measured and phased approach, and the new developer tools will create a more seamless and stress-free experience.

Get in touch with Andromeda Solutions

At Andromeda Solutions, we want to help make your transition to Windows 11 as smooth as possible. Our IT specialists can carry out any necessary server upgrades using the latest migration tools. We will also make sure your license applications are filled in correctly, so you are up and running in no time.

We are here to improve your experience, and if the recent media coverage of Windows 11 is anything to go by, you won’t want to miss out!

So, what are you waiting for? Windows 11 is right around the corner, and we want you to be at the forefront of the technical revolution. Contact us today and discover how we can help your business upgrade to Windows 11.

Discover award-winning IT support with a 30-day free trial

Posted on by Peter

If you have a small to medium sized business, you will know all too well how essential it is to have a smooth-running IT infrastructure backing you up. And with the growing prevalence of cloud computing, VOIP and other new technologies taking a major role in running everyday operations, it’s vital to have the right IT support by your side.

Award-winning IT services

Here at Andromeda Solutions, our team of friendly IT specialists are here to help, whether you have a one-off project or are looking for an ongoing solution. We can create a bespoke package that meets your organisation’s unique needs, covering a comprehensive range of IT solutions. From servers and cyber security, through to networks and Office 365, our computer experts deliver the results you need, while following industry ITIL best practice protocols. Our service is always transparent, keeping you in the loop with clear explanations at every step. The price you’re quoted is always the price you’ll pay.

When you get in touch with Andromeda Solutions, you’ll be connected to an IT consultant straight away, so there’s no lengthy waits before we start to work on your project. We can work remotely or on-site, at a time that suits you, making our IT service one that truly prioritises our customers. It’s no wonder that we’ve been recognised by the prestigious Three Best Rated as the best IT services provider in Middlesbrough in 2021, and have a five-star rating on Google, Facebook and Yell.com.

Try our IT support for yourself – free for 30 days

Now SMEs looking for IT support in Teesside can discover the Andromeda Solutions experience free for 30 days, subject to terms and conditions. This risk-free offer is the perfect opportunity to see the difference that our unparalleled IT services can make to your IT infrastructure. We focus on tailoring the best corporate IT approaches to the specific needs of SMEs, and the glowing testimonials of our current clients show our proven track record in this area. Why not get in touch today and start discovering our range of services for yourself?

Looking For IT Support? Try Us Free For 30 Days

Posted on by Peter

If you are a small to medium sized business looking for IT support in Teesside, then our team of specialists are here to help. And right now, you can enjoy the benefits of our award-winning service for free when you try us for 30 days risk free.

A wide range of IT services

Whatever your organisation needs from its IT support, our team of computer experts can deliver. We offer a comprehensive range of IT services, covering essential areas of business technology such as:

Our focus on SME businesses means that we are highly skilled at applying the finest corporate IT support practices to meet your goals of increasing efficiency and reducing downtime, all at a competitive price.

We tailor our IT services to each individual client’s requirements, so you can be assured that you will only pay for the support you need.  We pride ourselves on our transparency, with clear quotes that include an unlimited number of callouts. When we tackle a problem for you, this transparency also means that you’ll be kept informed every step of the way, without having to deal with confusing technical jargon.

Award winning IT support

Our five-star service has been recognised by the experts at Three Best Rated. Following a rigorous 50-point inspection, they named us the best IT support company in Middlesbrough. You can experience the Andromeda difference for yourself when you try us free for 30 days, this offer is open to new customers only and is subject to terms and conditions. At Andromeda, there are no intermediaries to deal with: instead, you will be put straight through to an IT consultant who will get to work on finding your SME the perfect IT solution.

The perfect choice for SMEs

This makes Andromeda Solutions the perfect match for SMEs in the Teesside area who want to ensure their IT infrastructure is fit for business. One look at our glowing client testimonials will show why our IT support is second to none, and our free 30-day trial allows you to experience our superb service for yourself, risk free. There’s never been a better time to get in touch and discover how Andromeda can provide the perfect IT support for your business.

Switch up your IT support and try Andromeda Solutions free for 30 days

Posted on by Peter

Any small to medium business owner will be all too aware that having a reliable IT infrastructure is essential to success. And with the growing popularity of cloud-based computing services, combined with an increased need to engage with clients and customers online, it’s never been a more important time to prioritise an effective IT support service.

The ideal solution for your IT services

For SME businesses looking for comprehensive IT support in Teesside, Andromeda Solutions is the answer. Our computer experts are able to tailor our support package to your organisation’s unique needs, covering all aspects of your IT infrastructure, from servers, networks and security, to computer repairs, cloud services and VOIP telephone systems. Our services are available as either an ongoing or one-off solution, with on-demand packages available too.

Fast and friendly IT support

Whenever you get in touch about an issue, you will be put straight through to an experienced and knowledgeable IT specialist. You can be assured that we will start to resolve your problem quickly, either remotely or on-site, at times that suit you (we can even provide support on evenings and weekends). We pride ourselves on our great communication, too, so you can expect to be kept in the loop at all times, with clear explanations every step of the way. Andromeda Solutions follows ITIL (the Information Technology Infrastructure Library) best practice protocols, so you know that your business is in safe hands.

The perfect opportunity to try us for yourself

With the chance to discover the benefits of our service free for 30 days for new customers, there has never been a better time to get in touch. This offer is open to SMEs only and is entirely risk-free, subject to terms and conditions. The testimonials from our current customers should highlight just why this is an offer not to be missed, with our IT support described as “outstanding, honest and efficient”, with “superb service”. It’s little wonder we’ve been awarded 5 stars by Google, Facebook and Yell.com. If all that wasn’t enough, we were also named the best IT services provider in Middlesbrough 2021 by Three Best Rated.

 Why not get in touch today to find out how we can provide the best IT support and services for your organisation?

Get in touch with Andromeda Solutions for expert IT support

Posted on by Peter

If you’re in need of an IT specialist or computer assistance in the North East region, you should get in touch with Andromeda Solutions. Based in Middlesbrough, we provide expert IT services and support to both business and domestic customers. And, with a variety of ways to get in contact and book an appointment, it’s never been easier to access computer experts help and computer repairs.

Our extensive range of IT services

At Andromeda Solutions we offer a comprehensive range of IT services and support to suit all the possible needs of our customers. Our business customers can enjoy the benefits of our IT support packages, which allows the option of a tailored, fully managed contract or a use-as-needed model. Our specialists can take care of your business’s servers, networks and vital security, as well as get you set up with cloud computing suites such as Office 365 and VOIP (voice over internet protocol) telephone systems.

Meanwhile, our home-based customers can access a host of IT support and services, including PC repair, virus removal, and system upgrades. Our PC Health Check service provides an excellent way of ensuring your home computers are working exactly as they should.

How to contact us

If you want to get in touch with our team of experts to discuss your needs or requirements there are a wide range of ways to reach us. In addition to the usual telephone and email points of contact, we have a live chat option on our website and a fully interactive online booking form. We also have a Facebook page where you can get in touch and book support with us, as well as find out more about the latest services we offer, our partner charities and other interesting computing news.

Book IT support online

Our interactive web booking form makes it easy to get in touch and start arranging the specialist computer care you need. The online form simply requires you to select a few details, such as the service you require and your chosen date and time, before letting you click to book your appointment immediately. It’s the most convenient way for you to ensure that you get the help you need, exactly when you need it.